Self-diagnosis display

If indicators appear on the LCD screen, check the following.
If the problem persists even after you have tried to fix a couple of times, contact your Sony dealer or local authorized Sony service facility. In this case, when you contact them, give them all the numbers of the error code beginning with C or E.
You may hear a melody when some warning indicators appear on the screen.
C:(or E:) : (Self-diagnosis display)
C:04:
  • The battery pack is not an “InfoLITHIUM” battery pack (V series). Use an “InfoLITHIUM” battery pack (V series). [Details]

  • Connect the DC plug of the AC Adaptor to the DC IN jack of your camcorder securely. [Details]

C:06:
  • The battery pack temperature is high. Change the battery pack or place it in a cool place.

C:13: / C:32:
  • Remove the power source. Reconnect it and operate your camcorder again.

E::
(Battery level warning)
  • The battery pack is nearly used up.

  • Depending on the operating environment or battery conditions, may flash, even if there are about 20 minutes remaining.

(Warning indicator pertaining to battery pack temperature)
  • The battery pack temperature is high. Change the battery pack or place it in a cool place.

(Warning indicator pertaining to HDMI output stopped by overheating)
  • Because the temperature of your camcorder has reached a level where HDMI output has stopped, no image is displayed on the connected monitor, etc. Leave the camcorder until the temperature decreases. However, you can continue recording on the camcorder.

(Warning indicator pertaining to memory card)
Slow flashing
Fast flashing
  • There are not enough free spaces for recording images. After storing the images on other media, delete unnecessary images, or format the memory card. [Details]

  • The image data base file may be damaged.
    Check the data base file by selecting [Setup] [Media Settings] [Repair Img. DB F.] the recording medium.

  • The memory card is damaged.

(Warning indicators pertaining to memory card formatting)
  • The memory card is damaged.

  • The memory card is not formatted correctly. [Details]

(Warning indicator pertaining to incompatible memory card)
  • Incompatible memory card is inserted. [Details]

(Warning indicator pertaining to the write-protect of the memory card)
  • The memory card is write-protected.

  • Access to the memory card was restricted on another device.

(Warning indicator pertaining to the external device)
  • The image data base file may be damaged.
    Check the data base file by selecting [Setup] [Media Settings] [Repair Img. DB F.] the recording medium.

  • The external device is damaged.

(Warning indicators pertaining to external device formatting)
  • The external device is damaged.

  • The external device is not formatted correctly.

(Warning indicator pertaining to the flash)
  • There is something wrong with the flash.

(Warning indicator pertaining to camera-shake warning)
  • The amount of lights is not sufficient, so camera-shake easily occurs. Use the flash.

  • The camcorder is unsteady, so camera-shake easily occurs. Hold the camcorder steady with both hands and record the image. However, note that the camera-shake warning indicator does not disappear.

(Warning indicator pertaining to photo recording)
  • The recording media is full.

  • Photos cannot be recorded during processing. Wait for a while, then record.

  • When [REC Mode] is set to [Highest Quality ] or [50p Quality ], you cannot capture photos while recording movies. Furthermore, if [Frame Rate] is set to [25p], you cannot record photos while the camcorder is in movie recording standby mode.

(Warning indicator pertaining to 3D recording)
  • The distance between your camcorder and the subject is too short. Widen the distance or set the zoom to W. Or, select [Manual] in [3D Depth Adjustment] and adjust the depth. [Details]