What can I do to solve a problem?

If the system does not function as expected, try the following steps to resolve the issue.
  1. Find the symptoms of the issue in this manual, and try any corrective actions listed. [Details]

  1. Connect the system to your computer to charge the battery. [Details]

You may be able to resolve some issues by charging the battery.
  1. Press the RESET button of the system.

  1. Initialize the system.

This operation resets volume setting, etc. and deletes all pairing information.
  1. Look up information on the issue on the customer support Web site.

  1. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer.

Initializing the system

  1. When the system is turned off, slide the POWER switch to the POWER-PAIRING side to turn on the system, and hold the switch at the position for more than 10 seconds to turn off the system.