No sound/Low sound level
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Check that both this system and the connected device are turned on.
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Turn up the volume of the system and the connected device.
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Check that the connected device is being played back.
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Check that both plugs of the connecting cord are firmly inserted into the system and the connected device.
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If you are connecting a personal computer to the system, make sure the audio output setting of the computer is set for a BLUETOOTH device.
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Pair this system and the BLUETOOTH device again.
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Note
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This system is a monaural speaker system. Some stereo audio sources may not be played on the system in rare instances.