Wi-Fi

The wireless access point you want to connect to does not appear.
  • Depending on the radio wave conditions, the wireless access point may not appear on the camera. Move the camera closer to the wireless access point.

  • Depending on its setting, the wireless access point may not appear on the camera. Refer to the instruction manual for the wireless access point for the correct settings.

[WPS Push] does not work.
  • Depending on the wireless access point setting, [WPS Push] may not be available. Confirm the password and SSID of the wireless access point to set [Access point settings]. [Details]

Cannot save images in the internal memory to the computer.
  • Select MENU (Settings) (Memory Card Tool) [Copy] before transferring images. [Details]

[Send to Computer] is not displayed on the menu.
  • Insert a memory card before use.

[Send to Computer] terminate prematurely.
  • If the battery level is low, [Send to Computer] may terminate prematurely. Charge the battery pack before use.

Cannot transfer movies to the smartphone.
  • Before shooting a movie to be transferred to a smartphone, set MENU (Settings) (Shooting Settings) [Movie format] [MP4]. [Details]

[Send to Smartphone] terminate prematurely.
  • If the battery level is low, [Send to Smartphone] may terminate prematurely. Charge the battery pack before use.

The shooting screen does not display smoothly, when the camera is disconnected from the computer.
  • Depending on the radio wave conditions, communication between the smartphone and camera may not work correctly. Close the distance between the camera and smartphone.

Shooting with [Ctrl with Smartphone] terminate prematurely.
  • If the battery level is low, shooting with [Ctrl with Smartphone] may terminate prematurely. Charge the battery pack before use.