Reading Books

Cannot open a book.
  • You must be the account holder who purchased the book to read it.

  • The transferred book may be protected by digital rights management; in this case, the Reader and the computer must first be authorized. For details, refer to the [Help] menu of the Reader software.

  • The book may be protected by unsupported digital rights management technology.

  • The book may be in an unsupported file type. For details on supported file types, see Details.

“Verder lezen” does not work, or the bookmark is missing.
  • If the file status has changed (such as in the following cases), data under [Verder lezen] or notes may be deleted.

  • A text/PDF file is edited.

  • A book purchased with an authorized Reader is read on another deauthorized Reader by memory card transfer.

Cannot find content on the Reader.
  • If you have formatted the Reader on your computer, the Reader may not be able to display transferred content. In this case, use the Reader’s [Geheugen formatteren] function to reformat the Reader. See Details.

  • Although protected on the Reader, books may be deleted if you sync the Reader after they have been deleted from the Reader software.

  • If you delete or modify folders or files in the “database” folder on your computer, content or notes may be deleted.