If you have problems

If you run into any problems using your camcorder, follow the steps below.
  1. Check the items under “Troubleshooting”, and inspect your camcorder.

If a code such as “C:(or E:) :” appears on the screen, see “Self-diagnosis display/Warning indicators”.
  1. Disconnect the power source, attach the power source again after about 1 minute, and turn the camcorder on.

  1. Touch [Setup] [General Settings] [Initialize]. [Details]

  • If you execute this function, all settings, including the clock setting, are reset.

  1. Contact your Sony dealer or local authorized Sony service facility.

  • During repair, we may check a minimum amount of data stored on the internal memory (HDR-GWP88/ GWP88E/ GWP88V/ GWP88VE) in order to investigate the problem. However, your Sony dealer will neither copy nor retain your data.

  • Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website.
    http://www.sony.net/