Overall operations

The power does not turn on.
  • Attach a charged battery pack to the camcorder. [Details]

  • The plug of the AC Adaptor has been disconnected from the wall outlet (wall socket). Connect it to the wall outlet (wall socket). [Details]

The camcorder does not operate even when the power is set to on.
  • It takes a few seconds for your camcorder to be ready to shoot after the power is turned on. This is not a malfunction.

  • Disconnect the AC Adaptor from the wall outlet (wall socket) or remove the battery pack, then reconnect the AC Adaptor or insert the battery pack again after about 1 minute.

The menu settings have been changed automatically.
  • While Intelligent Auto is active, some menu settings related to image quality will be changed automatically.

  • The following menu items return to the default settings when you switch between movie recording and photo recording and playback modes.

  • [Fader]

  • [Self-Timer]

  • [Tele Macro]

The camcorder gets warm.
  • Your camcorder may become warm during operation. This is not a malfunction.

A rattling noise is heard when the camcorder is shaken.
  • If no noise is heard when the camcorder is turned on and is in the movie/photo recording mode, the noise is produced by the movement of the internal lens. This is not a malfunction.

Intelligent Auto is canceled.
  • The Intelligent Auto setting is canceled if you change the following settings:

  • [Smth Slw REC]

  • [Golf Shot]

  • [White Balance]

  • [Spot Meter/Fcs]

  • [Spot Meter]

  • [Spot Focus]

  • [Exposure]

  • [Focus]

  • [Low Lux]

  • [Scene Selection]

  • [Tele Macro]

  • [SteadyShot]

  • [SteadyShot]

  • [Auto Back Light]

  • [Face Detection]