The [Preparing image database file. Please wait.] screen appears if you insert a new memory card. Wait until the screen disappears.

Insert the memory card straight in the right direction so that the camcorder can recognize it.

Make sure any warning message related to the memory card is not displayed. [Details]

If you insert a memory card in the wrong direction or at an angle, you cannot use it.

Do not insert more than 1 memory card.

To ensure stable operation of the memory card, it is recommended to format the memory card with your camcorder before the first use. Formatting the memory card will erase all the data stored on it and the data will be irrecoverable. Save your important data on your computer, etc.

If [Failed to create a new Image Database File. It may be possible that there is not enough free space.] is displayed, format the memory card. [Details]

Confirm the direction of the memory card. If you forcibly insert the memory card in the wrong direction, the memory card, memory card slot, or recorded files may be damaged.

Insert a memory card that fits the memory card slot size. Otherwise, it will cause a malfunction.

When inserting or ejecting the memory card, be careful so that the memory card does not pop out and drop.

Movies saved on the microSDXC memory cards cannot be imported to or played back on computers or AV devices not supporting the exFAT* file system by connecting the camcorder to these devices with the USB cable. Confirm in advance that the connecting equipment is supporting the exFAT system. If you connect an equipment not supporting the exFAT system and the format screen appears, do not perform the format. All the data saved will be lost.