User Guide
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Before use
Getting started
Recording
Playback
Playing images on a TV
Saving images with a computer
Using the Wi-Fi function
Customizing your camcorder
Troubleshooting
Maintenance and precautions
Contents list
Top page > Troubleshooting > Troubleshooting > Recording

Recording

Refer also to “Memory card.”
Pressing START/STOP does not record files.

  • The playback screen is displayed. Stop playback, and then select [Recording Mode] [ Movie] or [Audio].

  • Your camcorder is recording the file you have just recorded on the recording media. You cannot make new recording during this period.

  • The recording media is full. Delete unnecessary files. [Details]

  • Total number of movie scenes exceeds the recordable capacity of your camcorder [Details]. Delete unnecessary movies [Details].

  • Total number of audio files exceeds the recordable capacity of your camcorder [Details]. Delete unnecessary audio files [Details].

The access lamp remains lit or flashing even if recording has stopped.

  • Your camcorder is recording the file you have just recorded on the memory card.

The imaging field looks different.

  • The imaging field may look different depending on the condition of your camcorder. This is not a malfunction.

The actual shooting time for movies is less than the expected shooting time of the recording media.

  • Depending on the shooting conditions, the time available for shooting may be shorter, for example when shooting a fast moving object, etc. [Details].

The camcorder stops operating.

  • If you keep applying vibration on the camcorder, recording may stop.

There is a slight time lag between the moment when START/STOP is pressed and the actual movie shooting starts or stops.

  • On your camcorder, there may be a slight time difference between the moment when you press START/STOP and when the actual movie shooting starts/stops. This is not a malfunction.

Files cannot be recorded or played back correctly.

  • If you record and delete files repeatedly for a long time, the files on the recording media may become fragmented and files cannot be recorded or played back correctly. After backing up the files on other media such as a computer, format the recording media on your camcorder. [Details]

The subjects passing across the camcorder very fast appear crooked.

  • This is called the focal plane phenomenon. This is not a malfunction. Because of the way the image device (CMOS sensor) reads out image signals, the subjects passing by the lens rapidly might appear crooked depending on the shooting conditions.

Horizontal stripes appear on the images.

  • This occurs when shooting movies under a fluorescent lamp, sodium lamp, or mercury lamp. This is not a malfunction.

LCD brightness cannot be adjusted.

  • You cannot adjust LCD brightness when using the AC Adaptor (sold separately).

Sound is not recorded correctly.

  • If you connect or disconnect an external microphone, etc. while recording movies/sound, the sound may not be recorded correctly. The sound will be recorded correctly by restoring the microphone connection at the start of recording.

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