Connecting to a computer

The editing/management software cannot be installed.
  • An Internet connection is required to install the editing/management software.

  • Check the computer environment or installation procedure required to install the editing/management software.

The editing/management software does not work correctly.
  • Quit the editing/management software and restart your computer.

The camcorder is not recognized by the computer.
  • Disconnect all USB devices from the USB jack of your computer except the keyboard, mouse, and your camcorder.

  • Disconnect the USB cable (supplied) from the computer and restart the computer, then connect the computer and your camcorder again in the correct order.