Connecting to a computer
The editing/management software cannot be installed.
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An Internet connection is required to install the editing/management software.
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Check the computer environment or installation procedure required to install the editing/management software.
The editing/management software does not work correctly.
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Quit the editing/management software and restart your computer.
The camcorder is not recognized by the computer.
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Disconnect all USB devices from the USB jack of your computer except the keyboard, mouse, and your camcorder.
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Disconnect the USB cable (supplied) from the computer and restart the computer, then connect the computer and your camcorder again in the correct order.