Wi-Fi

[Send to Smartphone] is interrupted.
  • If the battery level is low, shooting with [Send to Smartphone] may terminate prematurely. Charge the battery pack before use.

The movie shooting screen is not displayed smoothly. The connection is cut off.
  • Depending on the radio wave conditions, communication between the smartphone and camcorder may not work correctly. Close the distance between the camcorder and smartphone.

Shooting with [Ctrl with Smartphone] terminate prematurely.
  • If the battery level is low, shooting with [Ctrl with Smartphone] may terminate prematurely. Charge the battery pack before use.

The NFC connection does not work.
  • Change the position of the compatible device to reduce the distance between the N mark on the smartphone and N mark on the camcorder. If this still does not solve the problem, move the smartphone a few millimeters, or move the smartphone away from the camcorder and wait for 10 seconds or more before touching again.

  • The camcorder is in the airplane mode. Deactivate the airplane mode.

  • Make sure that the smartphone is ready for communication. Refer to the instruction manual of your smartphone for details.

  • Do not put any metal products other than the smartphone close to the N mark on the camcorder.

  • Do not touch the N mark on the camcorder with 2 or more smartphones at the same time.

  • When running another application that uses the NFC function on your smartphone, close the application.