Digital Still CameraDSC-W830


Internal memory and memory card back up

  • Do not turn off the camera, remove the battery pack, or remove the memory card while the access lamp is lit. Otherwise, the internal memory data or the memory card may be damaged. Be sure to make a backup copy to protect your data.

On database files

When you insert a memory card without a database file into the camera and turn on the power, part of the memory card capacity is used to automatically create a database file. It may take some time until you can perform the next operation. If a database file error occurs, import all the images to a computer using PlayMemories Home, then format the memory card.

Do not use/store the camera in the following places

  • In an extremely hot, cold or humid place 

    In places such as in a car parked in the sun, the camera body may become deformed and this may cause a malfunction.

  • Storing under direct sunlight and near a heater 

    The camera body may become discolored or deformed, and this may cause a malfunction.

  • In a location subject to rocking vibration
  • Near strongly magnetic place
  • In sandy or dusty places 

    Be careful not to let sand or dust get into the camera. This may cause the camera to malfunction, and in some cases this malfunction cannot be repaired.

On carrying

Do not sit down in a chair or other place with the camera in the back pocket of your trousers or skirt, as this may cause malfunction or damage the camera.

On operating temperature

Your camera is designed for use under the temperatures between 0°C and 40°C (32°F and 104°F). Shooting in extremely cold or hot places that exceed this range is not recommended.

On moisture condensation

  • If the camera is brought directly from a cold to a warm location, moisture may condense inside or outside the camera. This moisture condensation may cause a malfunction of the camera.
  • If moisture condensation occurs, turn off the camera and wait about an hour for the moisture to evaporate. Note that if you attempt to shoot with moisture remaining inside the lens, you will be unable to record clear images.

On image data compatibility

  • The camera conforms with DCF (Design rule for Camera File system) universal standards established by JEITA (Japan Electronics and Information Technology Industries Association).
  • Sony does not guarantee that the camera will play back images recorded or edited with other equipment, or that other equipment will play back images recorded with the camera.

Notes on the screen and lens

  • The screen is manufactured using extremely high-precision technology so over 99.99% of the pixels are operational for effective use. However, some tiny black and/or bright dots (white, red, blue or green) may appear on the screen. These dots are a normal result of the manufacturing process and do not affect the recording.
  • Exposing the screen or lens to direct sunlight for long periods may cause malfunctions. Be careful when placing the camera near a window or outdoors.
  • Do not press against the screen. The screen may be discolored and that may cause a malfunction.
  • Images may trail across on the screen in a cold location. This is not a malfunction.

Note on disposal/transfer of the camera

To protect personal data, perform the following when disposing of or transferring the camera.

  • Reset all camera settings by performing MENU - (Settings) - (Main Settings) - [Initialize].