Digital HD Video Camera RecorderHDR-PJ810/PJ810E/PJ820/PJ820E

This product is not recognized by the computer.

  • Disconnect all USB devices from the USB jack of your computer except the keyboard, mouse, and this product.
  • Disconnect the Built-in USB Cable from the computer and restart the computer, then connect the computer and this product again in the correct order.
  • When both the Built-in USB Cable and the Multi/Micro USB terminal of this product are connected to the external devices at the same time, disconnect the one that is not connected to a computer.