Digital 4K Video Camera Recorder/Digital HD Video Camera RecorderFDR-AX100/FDR-AX100E/HDR-CX900/HDR-CX900E

This product is not recognized by the computer.

  • Disconnect all USB devices from the USB jack of your computer except the keyboard, mouse, and this product.
  • Disconnect the Built-in USB Cable from the computer and restart the computer, then connect the computer and this product again in the correct order.
  • When both the Built-in USB Cable and the Multi/Micro USB terminal of this product are connected to the external devices at the same time, disconnect the one that is not connected to a computer.
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