Digital 4K Video Camera Recorder/Digital HD Video Camera RecorderFDR-AX100/FDR-AX100E/HDR-CX900/HDR-CX900E

If you have problems

If you run into any problems using this product, follow the steps below.

  1. Check the items under “Troubleshooting,” and inspect this product.
  2. Disconnect the power source, attach the power source again after about 1 minute, and turn this product on.
  3. Perform [Initialize].
    • If you select [Initialize], all settings, including the clock setting, are reset.
  4. Contact your Sony dealer or local authorized Sony service facility.