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Network Connection
- Connection fails.
- No server is found, no list is retrieved, and playback fails.
- Changes on the server are not made correctly.
- No photo, music, or video files are displayed.
- The TV cannot be found from a renderer-compatible device.
- You cannot access Widgets, even though Widgets are already installed.
- Wireless LAN connection fails or radio reception conditions are bad.
- Connection fails.
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- Check connections
- - By verifying that you are using a straight cable for the LAN cable.
- - By examining if the cable is connected firmly.
- - By examining the connection between the TV and router.
- Check settings
- - By changing the IP Address for the DNS server.
- - By contacting your Internet service provider.
- - By specifying the IP Address of the router if you do not know the DNS of your Internet service provider.
- No server is found, no list is retrieved, and playback fails.
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- Once server settings are changed, turn the TV off and on by pressing on the TV.
- Run “Server Diagnostics”.
- When using a PC as the server
- - Check if the PC is turned on. Do not turn off the PC while accessing it.
- - If the PC has security software installed, allow connections from external devices. For details, refer to the manual supplied with your security software.
- - Stop the server application and restart it if the server is experiencing instability. If the server remains unstable, restart the PC.
- - Reduce the number of applications running on the PC; the server may be overloaded.
- - Reduce the amount of content; the server may be overloaded.
- Changes on the server are not made correctly.
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- Sometimes changes are not applied to the TV display even though content has been added and/or deleted on the server. Go back up one level and try opening the folder or server again.
- No photo, music, or video files are displayed.
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- Preliminary check
- - Check that the connected device supports DLNA.
- - Operations are not guaranteed for all servers. Also, operations differ depending on the features of the server and the content in question.
- - Turn the connected device on.
- Check connections by examining that the LAN cable or AC power cord (mains lead) of the server has been connected properly.
- Check settings
- - By examining that the connected device is registered under “Server Display Settings”.
- - By checking if that the server is correctly configured.
- - By confirming that the selected device is connected to the network and can be accessed.
- - Press , select > Network > Server Diagnostics. If Network > Network Set-up > View Network Status > IP Address Settings is set to “Auto”, it may take some time to recognise devices if there is no DHCP server.
- - When playing content from your PC, adjust its firewall settings.
- The TV cannot be found from a renderer-compatible device.
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- Check connections by examining that the LAN cable or AC power cord (mains lead) of the device has been connected properly.
- Check connections or settings of the wireless LAN.
- Check settings (Press , then select > Network > Renderer.)
- - By confirming that the “Renderer Function” is activated.
- - By confirming that the connected device is registered under “Renderer Access Control”.
- You cannot access Widgets, even though Widgets are already installed.
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- Check that the LAN cable or AC power cord (mains lead) of the router/modem has been connected properly.*
- Check the connections and settings of the wireless LAN.
- Try using Widgets later. The Widget content provider’s server may be out of service.
- * Your router/modem must be set in advance to connect to the Internet. Contact your Internet service provider for router/modem settings.
- Wireless LAN connection fails or radio reception conditions are bad.
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- Check the installation location for the TV and wireless LAN router. Signal condition may be affected for the following reasons.
- - Other wireless devices, microwaves, fluorescent lights, etc., are placed nearby.
- - There are floors or walls between the wireless LAN router and TV.
- When using a USB Wireless LAN Adapter, move it to avoid signal interference by using an extension cable with base unit (optional accessory).