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BRAVIA

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  • “BRAVIA” TV Features
  • Watching TV
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Top Page > Troubleshooting > Picture

Picture

  • You cannot receive any channels.
  • TV is locked to one channel.
  • You cannot receive or select channels.
  • TV turns off automatically.
  • No picture from some video sources.
  • Picture quality is not as good as viewed at the store.
  • Broadcast HD formats have poor quality.
  • Double images or ghosts appear.
  • Only snow and noise appear on the screen.
  • Dotted lines or stripes appear.

You cannot receive any channels.
  • Make sure the “Cable/Antenna” setting is correct for your TV signal source.
TV is locked to one channel.
  • Perform “Auto Program” to add receivable channels that are not present in the TV’s memory.
You cannot receive or select channels.
  • Perform “Auto Program” to add receivable channels that are not present in the TV’s memory.
  • To receive or select cable channels, make sure that signal type in the channel settings is set to “Cable.”
  • To receive or select UHF channels over an antenna, make sure signal type is set to “Antenna.”
TV turns off automatically.
  • Check if “Sleep Timer” is activated.
  • Check if “PC Power Management” in “Eco” is activated.
No picture from some video sources.
  • Check the connection between the optional video equipment and the TV.
  • Press on the remote control.
  • Press on the remote control. Select the desired input from the .
Picture quality is not as good as viewed at the store.
  • Picture quality depends on the signal content. See the specifications to display the best possible picture for that signal.
Broadcast HD formats have poor quality.
  • Content and signal quality are regulated by the signal provider. Many HD channels and content are actually upscaled versions of standard-definition broadcasts. The picture is affected by the quality of the signal received, which varies between channel and program.
Double images or ghosts appear.
  • Check cable or antenna connections.
  • Check the antenna location and direction.
  • Set the “Motionflow” to “Standard” or “Off.”
Only snow and noise appear on the screen.
  • Check if the antenna is broken or bent.
  • Check if the antenna has reached the end of its serviceable life (3-5 years in normal use, 1-2 years at the seaside).
Dotted lines or stripes appear.
  • Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers.
  • If using the 300-ohm twin lead, move the excess lead away from the TV or try using the 75-ohm coaxial cable (not supplied) instead.
No color/Dark picture/Color is not correct/Picture is too bright.
  • Press then select “Picture Adjustments” to make adjustments.
  • Adjust the “Picture Mode” in “Picture Adjustments.”
  • If you set the “Power Saving” mode to “Low” or “High,” black level will be enhanced.
Noisy picture.
  • Make sure that the antenna is connected using a 75-ohm coaxial cable.
  • Keep the antenna cable away from other connecting cords.
  • To avoid TV interference, make sure to use an undamaged antenna cable.
Blurry picture or poor color.
  • Transporting the TV from a cold to a warm location or a sudden change in room temperature may cause moisture condensation, resulting in a blurry picture or poor color. Turn off your TV and wait a few hours before powering on again.

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