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- Intelligent Presence Sensor Symptoms
Intelligent Presence Sensor Symptoms
- Intelligent Presence Sensor is unintentionally activated.
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- Avoid placing any obstacles in front of the sensor.
- Check the performance level of the sensor displayed on the setting screen.
- The sensor may not recognise facial patterns depending on the circumstances (e.g. when the viewer is looking down, lying motionless, wearing face masks or glasses, or backlit).
- Intelligent Presence Sensor does not work.
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- Be sure that there is nothing within the detection range that causes the sensor to falsely recognise a viewer, such as a poster with a human face.
- Be sure that there are no moving objects within the detection range that cause the sensor to falsely recognise a viewer, such as pendulum clock, curtains, etc.
- Check the settings as follows.
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- [Presence Sensor]: Press HOME, then select
→ [System Settings] → [Eco] → [Presence Sensor]. -
- [Distance Alert]/[Position Control]: Press HOME, then select → [System Settings] → [Distance Alert]/[Position Control].
- The sensor may not work properly if the ambient light is dark or the viewer is backlit.
- The sensor only works when inputs other than a PC or broadcasts are displayed in full screen.
- The sensor does not work when the following features are used. (Available features vary depending on your TV model/region/country.)
- - “BRAVIA” Internet Video
- - USB HDD recording/playback
- - Internet Widgets
