Top Page > Troubleshooting > Picture Symptoms: 3D

Picture Symptoms: 3D

3D pictures are not displayed. 3D effect is weak.

Be sure that there are no obstacles between the 3D Sync Transmitter and the 3D Glasses.
Replace the battery in the 3D Glasses, or charge the battery if the 3D Glasses have a rechargeable battery.
Be sure that the 3D Glasses are powered on.
If two pictures are displayed side-by-side, press 3D to display the 3D Menu, then press 3D repeatedly until [Side-by-Side] appears. If two pictures are displayed one above the other, press 3D to display the 3D Menu, then press 3D repeatedly until [Over-Under] appears.
If the [3D Menu] setting screen appears and 3D pictures are not displayed, turn off the device that plays 3D content and turn it on again.
Perceived 3D effect may vary from person to person.
3D effect may be less pronounced if ambient temperature is low.
3D effect may be less pronounced and the display colour will be shifted if you lie down or tilt your head.

A 3D Sweep Panorama photo cannot be displayed.

Displaying a 3D Sweep Panorama photo is available only when [Slideshow Effect] is set to [Simple]. To confirm the setting, press OPTIONS, then select [Playback Options] → [Slideshow Effect] → [Simple].
Displaying a 3D Sweep Panorama photo via the DLNA-certified media server is not available.

Black bars appear on both sides of the screen when watching 3D pictures.

Black bars appear on both sides of the screen in order to process 3D signals for the simulated 3D display mode or when adjusting the depth of 3D pictures in [3D Depth Adjustment].

3D display automatically switches on when 3D signal is detected.

Set to manually turn the 3D display on or off. Press HOME, then select → [Display] → [3D Settings] → [Auto 3D] → [Off].

The message [3D signal is detected.] automatically appears when 3D signal is detected.

Deactivate the [3D Signal Notification] setting. Press HOME, then select → [Display] → [3D Settings] → [3D Signal Notification] → [Off].

3D Glasses do not fit properly.

(The following adjustments apply only to TDG-BR100.)

Set both the switches on either side for a comfortable fit. Close the temple arms slightly inwards to set the switch. ()
Bend (adjust) the temple frames for a comfortable fit. ()
Adjust the nose pad for your nose. ()

LED indicator on the 3D Glasses flashes.

(The following illustration shows TDG-BR100.)

Flashes every few seconds: Indicates the glasses are powered on.
Flashes 3 times: Indicates the glasses have been powered off. The glasses turn off if you hold the power button down for 2 seconds, or if no signal from the 3D Sync Transmitter is detected for more than 5 minutes.
Flashes 3 times every 3 seconds: Indicates the battery capacity is almost running out. Replace the battery, or charge the battery if the 3D Glasses have a rechargeable battery.
LED Indicator

You cannot turn the 3D Glasses on.

Replace the battery. (Applies only to TDG-BR100/BR50. TDG-BR100 is used as an example in the following instructions and illustrations.)

When opening or closing the battery cover, be sure to insert a coin, etc., into the slot.

You cannot charge the 3D Glasses. (Applies only to TDG-BR250/BR200.)

Check if the TV is turned on. The 3D Glasses cannot be charged if the TV is in standby mode.
Check if the 3D Glasses are turned off. The 3D Glasses must be turned off to charge.
Check if the USB cable is connected properly.

i-Manual online