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Picture Symptoms: General

Tiny black points and/or bright points appear on the screen.

The screen is composed of pixels. Tiny black points and/or bright points (pixels) on the screen do not indicate a malfunction.

The pictures are distorted.

Set [Motionflow] to [Standard] or [Off]. (For [Motionflow] compatible models only.)
Change the current setting of [CineMotion]/[Cinema Drive] to another setting. (Option name differs depending on your region/country.)
Set [LNA] to [Off] to improve picture reception. ([LNA] may not be available depending on the situation.)
Adjust [AFT] (Automatic Fine Tuning) to improve picture for analogue reception. ([AFT] may not be available depending on your region/country.)
Keep the TV away from noise sources such as mobile phones, cars, motorcycles, or hair-dryers.
If using the 300-ohm twin lead, move the excess lead away from the TV or try using the 75-ohm coaxial cable (not supplied) instead. Use of high-quality 75-ohm coaxial cable (double shield cable) is recommended.

No picture colour./Dark picture.

Select [Reset] in [Picture].
If [Presence Sensor] is set to [Moderate], the screen darkens temporarily when the sensor does not recognise any facial patterns, or the picture turns off after no movement is detected for a preset time. (For Intelligent Presence Sensor-compatible models only.)

The screen alternates between dark and bright.

If [Presence Sensor] is set to [Moderate], the screen darkens temporarily when the sensor does not recognise any facial patterns, or the picture turns off after no movement is detected for a preset time. (For Intelligent Presence Sensor-compatible models only.)

No picture colour from equipment connected to the video input jacks (sockets).

Check the connection of the video input jacks (sockets) and check if connectors are fully plugged in.

Distorted picture and/or sound.

Keep the TV away from electrical noise sources such as cars, hair-dryers, Wi-Fi units, mobile phones, or optical equipment.
When installing optional equipment, leave some space between the equipment and TV.
Check the antenna (aerial)/cable connection.
Keep the antenna (aerial)/cable TV cable away from other connecting cables.
Adjust [AFT] (Automatic Fine Tuning) to improve picture/sound for analogue reception. ([AFT] may not be available depending on your region/country.)
Set [LNA] to [Off] to improve picture reception. ([LNA] may not be available depending on the situation.)
Set [Audio Filter] to [Low] or [High] to improve sound for analogue reception. ([Audio Filter] may not be available depending on your region/country.)

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