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  • Picture Symptoms: TV Program

Top Page > Troubleshooting > Picture Symptoms: TV Program

Picture Symptoms: TV Program

  • You cannot receive any channels.
  • You cannot receive or select channels.
  • Some digital cable channels are not displayed.
  • Broadcast HD formats have poor quality.
  • Ghosting or double images appear.
  • Only snow noise or black picture appears on the screen.
  • Noisy picture.
  • Photo images appear small on the screen.
  • Photo images or folders take time to display.
  • Some channels are blank.
  • You cannot view digital channels.

You cannot receive any channels.
  • Check the antenna/cable connection.
  • Make sure the [Cable/Antenna] setting is correct for your TV signal source.
  • If using CATV STB, refer to its instruction manual for installation.
You cannot receive or select channels.
  • Perform [Auto Program] to add receivable channels that are not present in the TV’s memory.
  • To receive or select cable channels, make sure that signal type in the channel settings is set to [Cable].
  • To receive or select channels by antenna, make sure signal type is set to [Antenna].
Some digital cable channels are not displayed.
  • Certain cable companies have limitations on the broadcast of digital cable channels. Check with your cable company for more information.
  • The digital cable channel may be set to [Hidden] in [Show/Hide Channels].
Broadcast HD formats have poor quality.
  • Content and signal quality are regulated by the signal provider. Many HD channels and content are actually upscaled versions of standard-definition broadcasts. The picture is affected by the quality of the signal received, which varies between channel and program.
Ghosting or double images appear.
  • Check cable or antenna connections.
  • Check the antenna location and direction.
  • Set [Motionflow] to [Standard] or [Off]. (For [Motionflow] compatible models only.)
Only snow noise or black picture appears on the screen.
  • Check if the antenna is broken or bent.
  • Check if the antenna has reached the end of its serviceable life (3-5 years in normal use, 1-2 years at the seaside).
Noisy picture.
  • Make sure that the antenna is connected using a 75-ohm coaxial cable.
  • Keep the antenna cable away from other connecting cables.
  • To avoid TV interference, make sure to use an undamaged antenna cable.
Photo images appear small on the screen.
  • Photo images may not be displayed in full screen depending on the resolution or aspect ratio of the file.
Photo images or folders take time to display.
  • Depending on the image dimension, file size, and number of files in a folder, some photo images or folders take time to display.
  • The first time a camera is connected to the TV via USB cable, it may take up to a couple of minutes for the photos to display.
Some channels are blank.
  • The channel is for scrambled/subscription service only. Subscribe to a pay TV service.
  • The channel is used only for data (no picture or sound).
  • Contact the broadcaster for transmission details.
You cannot view digital channels.
  • Ask a local installer if digital transmissions are provided in your area.
  • Upgrade to a higher gain antenna.

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