Check these things first to troubleshoot your TV reception.

• Make sure that the antenna cable is firmly connected to the TV.
• - Make sure that the antenna cable is not loose or disconnected.
• - Make sure that the center conductor of the antenna cable connector is not bent.

Ghosting or double images appear.

• Check cable or antenna connections.
• Check the antenna location and direction.
• Set [Motionflow] to [Standard] or [Off]. (For [Motionflow] compatible models only.)

Only snow noise or a black picture appears on the screen.

• Check if auto tuning is performed.
• Check if the antenna is broken or bent.
• Check if the antenna has reached the end of its serviceable life (3-5 years for normal use, 1-2 years at a seaside location).

There is picture or sound noise when viewing a TV channel.

• Perform [Fine Tune]/[AFT] to obtain better picture reception. (Option name differs depending on your region/country.)
• Set [Audio Filter] to [Off], [Low] or [High] to improve sound for analog reception. ([Audio Filter] may not be available depending on your region/country.)
• Set [LNA] to [Off] to improve picture reception. ([LNA] may not be available depending on the situation/region/country.)

You cannot receive any channels.

• Check the antenna/cable connection.
• Make sure the [Cable/Antenna] setting is correct for your TV signal source.
• If using CATV STB, refer to its instruction manual for installation.

You cannot receive or select channels.

• Perform [Auto Program] to add receivable channels that are not present in the TV’s memory.
• To receive or select cable channels, make sure that signal type in the channel settings is set to [Cable].
• To receive or select channels by antenna, make sure signal type is set to [Antenna].

Some digital cable channels are not displayed.

• Certain cable companies have limitations on the broadcast of digital cable channels. Check with your cable company for more information.
• The digital cable channel may be set to [Hidden] in [Show/Hide Channels].

Broadcast HD formats have poor quality.

• Content and signal quality are regulated by the signal provider. Many HD channels and content are actually upscaled versions of standard-definition broadcasts. The picture is affected by the quality of the signal received, which varies between channel and program.

Noisy picture.

• Make sure that the antenna is connected using a 75-ohm coaxial cable.
• Keep the antenna cable away from other connecting cables.
• To avoid TV interference, make sure to use an undamaged antenna cable.

Some channels are blank.

• The channel is for scrambled/subscription service only. Subscribe to a pay TV service.
• The channel is used only for data (no picture or sound).
• Contact the broadcaster for transmission details.

Poor reception or poor picture quality with digital terrestrial broadcasts.

• Change the position, direction and angle of the terrestrial television antenna to maximize the antenna signal level. Make sure that the direction of the antenna is not changed unintentionally (such as by wind).
• If you are using a TV signal booster, adjust its signal gain.
• If equipment (such as a TV signal distributor) is connected between the antenna and the TV, it may affect the TV reception. Directly connect the antenna and the TV to check if the reception is improved.

You cannot view digital channels.

• Ask a local installer if digital transmissions are provided in your area.
• Upgrade to a higher gain antenna.