The power is automatically turned off.

The power is automatically turned on.

The remote control does not work.

You cannot operate the connected Sony amplifier or an amplifier from another manufacturer.

Cannot transfer music files via HAP Music Transfer.

You want to transfer music files to the HDD AUDIO PLAYER by dragging and dropping but do not know how. (for Windows)

You want to transfer music files to the HDD AUDIO PLAYER by dragging and dropping but do not know how. (for Mac)

Cannot operate the HDD AUDIO PLAYER through HDD Audio Remote.

The HDD AUDIO PLAYER responds slowly to operations.

Cannot copy music files from a CD.

A clicking sound is heard from inside the HDD AUDIO PLAYER.