OS

• Windows 11 Home
• Windows 11 Pro
• Windows 10 Home
• Windows 10 Pro
• Windows 8.1
• Windows 8
• Windows 8 Pro
• Windows 7 Starter Service Pack 1 or later
• Windows 7 Home Basic Service Pack 1 or later
• Windows 7 Home Premium Service Pack 1 or later
• Windows 7 Professional Service Pack 1 or later
• Windows 7 Ultimate Service Pack 1 or later
• Windows Vista Home Basic Service Pack 2 or later
• Windows Vista Home Premium Service Pack 2 or later
• Windows Vista Business Service Pack 2 or later
• Windows Vista Ultimate Service Pack 2 or later

• macOS Monterey 12 (*)
• macOS Big Sur 11 (*)
• macOS Catalina 10.15 (*)
• macOS Mojave 10.14 (*)
• macOS High Sierra 10.13 (*)
• macOS Sierra 10.12 (*)
• OS X 10.11 El Capitan (*)
• OS X 10.10 Yosemite (*)
• OS X 10.9 Mavericks (*)

^* Intel CPU models and M1 chip models are supported.

Note

• For users of macOS 11.3.1 or later, we have confirmed that transferring files by using HAP Music Transfer is not possible while the HDD AUDIO PLAYER is in the default state.

  First, confirm in advance that the HDD AUDIO PLAYER and HAP Music Transfer are running the latest versions, and then use the following procedure to change the SMB version of the HDD AUDIO PLAYER.

  Setting [SMB Version] through [Special Mode] is possible if the software version of the HDD AUDIO PLAYER is later than “18777R”.

  1. When the HDD AUDIO PLAYER is in the standby, press the (Power) button while pressing the HOME button.

  2. The Special Mode screen appears, select [SMB Version], and then apply the settings.

  3. Change from [1.0 - 3.1.1] (initial value) to [1.0], and then apply the settings.

     The screen returns to the Special Mode screen.

  4. Select [Restart], and then apply the settings.

  After restarting the HDD AUDIO PLAYER, test whether you can use HAP Music Transfer to transfer a file.

  These settings are retained even after turning off the power to the HDD AUDIO PLAYER.

Screen resolution

1,024 x 768 pixels or higher

Note

• One of the above operating systems should be installed by default. Upgraded operating systems and multi-boot environments are not supported.
• We do not guarantee operation for all computers even if they meet the above system requirements. Furthermore, the following systems are not supported:
  • Personally constructed computers or operating systems
  • Upgraded operating systems
  • Multi-boot environments
  • Multi-monitor environments
• Be sure to update your operating system to the latest version to ensure the security of your computer.
  Please note that the update may change the settings on the operating system and affect the connection with the HDD AUDIO PLAYER.
  For details on updates, please consult Microsoft Corporation for Windows, or Apple Inc. for macOS.

Regarding OS that are no longer supported by Microsoft

Support for problems and security measures for our hardware/software products will also be ending. Continuing to use our products in these OS environments may cause devices and software to function abnormally, or may cause problems, such as that security cannot be assured.

Check the support information provided by Microsoft Corporation.