MULTI CHANNEL AV RECEIVERSTR-DN1060/STR-DN860

No sound or only a very low level of sound is heard, no matter which device is selected.

  • Check that all connecting cables are inserted to their input/output jacks on the receiver, speakers and the devices.
  • Check that the receiver and all devices are turned on.
  • Check that MASTER VOLUME on the receiver is not set to [VOL MIN].
  • Check that SPEAKERS on the receiver is not set to [SPK OFF].
  • Check that headphones are not connected to the receiver.
  • Press to cancel the muting function.
  • Try pressing the input button on the remote control or turning INPUT SELECTOR on the receiver to select the device of your choice.
  • If you want to listen to sound from the TV speaker, set [Audio Out] to [TV + AMP] in the HDMI Settings menu. If you cannot play multi-channel audio source, set [AMP]. However, the sound will not be output through the TV speaker.
  • Sound may be interrupted when the sampling frequency, number of channels or audio format of audio output signals from the playback device is switched.
  • If you are listening with BLUETOOTH headphones, check that the [Bluetooth Mode] is not set to [Receiver] or [Off].
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