4K Media PlayerFMP-X5

A message appears, indicating that your TV's HDMI port is not compatible.

  • Make sure that the 4K Media Player is connected to the HDMI input jack shown below according to the Sony BRAVIA® TV you are using.
    • BRAVIA X9005 or X900 series, or 4K projectors (VPL-VW1100ES/VPL-VW500ES): HDMI IN 2 jack
    • Other BRAVIA series: HDMI IN 4 jack

    For details, see the following websites.

    For customers in Canada:

    http://esupport.sony.com/CA/

    For customers in Latin America:

    http://esupport.sony.com/

    For customers in Europe:

    http://www.sony-europe.com/support/