A message appears, indicating that your TV's HDMI port is not compatible.
- Make sure that the 4K Media Player is connected to the HDMI input jack shown below according to the Sony BRAVIA® TV you are using.
- BRAVIA X9005 or X900 series, or 4K projectors (VPL-VW1100ES/VPL-VW500ES): HDMI IN 2 jack
- Other BRAVIA series: HDMI IN 4 jack
For details, see the following websites.
For customers in Canada:
http://esupport.sony.com/CA/
For customers in Latin America:
http://esupport.sony.com/
For customers in Europe:
http://www.sony-europe.com/support/