Before taking the IC recorder for repair, check it as follows.
Some problems may be solved when you re-insert the batteries.
Some problems may be solved when the batteries are charged.
Should any problem persist after you have made these checks, consult your nearest Sony dealer.
Please access the following support home page to get the support information about your IC recorder:
For customers in Europe:
http://support.sony-europe.com/DNA
For customers in Latin America:
http://www.sony-latin.com/index.crp
For customers in the U.S.A.:
http://www.sony.com/recordersupport
For customers in Canada:
http://www.sony.ca/ElectronicsSupport
http://fr.sony.ca/ElectronicsSupport
For customers in other countries/regions:
http://www.sony-asia.com/support
Note that recorded files may be deleted during service or repair work.