Power and charging

• The headset is not turned on.

• Charge the battery of the headset.

• The headset cannot be turned on while charging the battery. Remove the micro-USB cable from the headset, and then turn on the headset again.

• Charging cannot be done.

• Check that you are using the micro-USB cable supplied.

• Check that the micro-USB cable is connected to the headset and the computer firmly.

• Check that the computer is turned on.

• Check that the computer is not in standby, sleep or hibernation mode.

• Charging time is too long.

• Check that the headset and the computer are directly connected, not via a USB hub.

• The headset cannot be recognized by a computer.

• The micro-USB cable is not connected properly to the USB port of the computer. Connect the micro-USB cable again.

• Check that the headset and the computer are directly connected, not via a USB hub.

• A problem may have occurred with the connected USB port of the computer. Connect to another USB port if it is available.

• Try the USB connection procedure again in cases other than those stated above.