BLUETOOTH connection

• Pairing cannot be done.

• Bring the headset and the BLUETOOTH device closer together.

• Cannot make a BLUETOOTH connection.

• Check that the headset is turned on.

• Check that the BLUETOOTH device is turned on and the BLUETOOTH function is on.

• Connection with the BLUETOOTH device may not be memorized on the headset. Make a BLUETOOTH connection from the BLUETOOTH device to the headset soon after pairing is complete.

• The headset or the BLUETOOTH device is in sleep mode.

• The BLUETOOTH connection is terminated. Make the BLUETOOTH connection again.

• Distorted sound

• Make sure that the headset is not receiving interference from a wireless LAN, other 2.4 GHz wireless device, or microwave oven.

• The correspondence distance is short. (Sound skips.)

• If a device that generates electromagnetic radiation, such as a wireless LAN, other BLUETOOTH device(s), or a microwave oven is nearby, move the headset away from such sources.

• Point the antenna of the headset towards the BLUETOOTH device. Make sure no obstacles blocks the communication.

• The headset does not operate properly.

• Reset the headset. Pairing information is not deleted by this operation.

Set the headset in charging status, then press the POWER and VOL – buttons simultaneously.

• If you cannot use the headset even after resetting it, initialize the headset.

Press and hold the POWER button for about 2 seconds to turn off the headset.

Press and hold the POWER button for about 15 seconds.
The indicator (blue) flashes 4 times, and the headset is reset to the default setting. All pairing information is deleted.