MDR-HW700DS

No TV sound can be heard on the system.

  • In the case of Connection example 1 [Details]
    Set the processor to standby mode first, and then set the CONTROL FOR HDMI switch on the processor to “MODE1,” and select “TV” with the INPUT button. Then, turn on the Control for HDMI function and the ARC setting on the TV.

  • In the case of Connection example 2 [Details]
    Check the connection of the optical digital cable or the analog audio cable between the TV and the processor. Check the audio output setting on the TV, also. If you have connected them using an optical digital cable, changing the setting will improve the situation.

  • In the case of Connection example 3 [Details] or Connection example 4 [Details]
    Check the connection of the optical digital cable or the analog audio cable between the TV and the processor. Check the audio output setting on the TV, also.

  • Make sure that “TV” is selected with the INPUT button on the system.

  • If no sound is heard from the TV, check the connection of the ARC jack on the TV, or the connection of the optical digital cable. When the processor is set to “MODE2,” you cannot use the ARC function. Connect the TV with an optical digital cable.

  • Make sure that the menu of the processor is not displayed on the TV screen.
    If you turn on the menu of the processor when the processor is set to “MODE1,” the TV switches the input to that the processor is connected in order to display the menu. Therefore, you will not hear TV sound if you turn on the menu while watching the TV. This is not a malfunction.