What can I do to solve a problem?
The headphone amplifier may become warm during use. This is not a malfunction.
If the headphone amplifier does not function as expected, try the following steps to resolve the issue.
- Find the symptoms of the issue in this Help Guide, and try any corrective actions listed.
- Look up information on the issue on the customer support website.
If the operations above do not work, consult your nearest Sony dealer.