Wireless Noise Canceling Stereo HeadsetMDR-ZX550BN

No voice from callers

  • Check that both the headset and the connected device are turned on.
  • Turn up the volume of the headset and the connected device.
  • Check that output of the BLUETOOTH device is set for the headset.
  • Select an HFP or HSP BLUETOOTH connection by operating the BLUETOOTH device.
  • If you are listening to music using the headset, stop playback, press the button on the headset and talk.