• Make sure that your network equipment (wireless router, etc.) is turned on. Make sure that the wireless LAN function of your device is enabled.
• Ambient conditions (obstacles between this unit and your device or wireless router, electromagnetic interference, wall materials, etc.) may adversely affect the wireless communication range. Change the location of this unit, or move your device, wireless router and this unit closer together. If the problem is not resolved, press the RESET switch to restart the unit or set the unit to the factory defaults (*).
• The wireless LAN this unit is connected to may have a problem. Consult the network administrator.
• Equipment that uses the 2.4 GHz frequency band, such as a microwave oven or Bluetooth device, may be in use near this unit. Move such equipment away from this unit, or turn the equipment off.
• When you are using a password to secure connection to your wireless router, make sure that you are entering the correct password.
• When your wireless router is set to hide its SSID, this unit cannot connect to the router. In this case, set the router not to hide its SSID.
• Some public access wireless LANs require a login ID and password to be input via a web browser to access the wireless connection provided. Consult the service provider of the hotspot.
• When a smartphone or computer is connected to this unit, the smartphone or computer cannot connect to the Internet directly. To connect the smartphone or computer to the Internet via this unit, see the following:

  Computer: See "Configuring the Internet connection."

  Smartphone: See the following topics:

  Configuring the Internet connection (Android device)

  Configuring the Internet connection (iOS device)

• An IP address conflict may have occurred. Check the IP address settings of all devices connected to your wireless network for any IP address conflicts. If you find a conflict, change the static IP address setting of the conflicting device, or adjust the IP address range setting of the DHCP server function of your wireless router. For details, see the following topics:

  Configuring/Checking DHCP services (Android device)

  Configuring/Checking DHCP services (iOS device)

^*Since all settings on this unit will be initialized, it is recommended that you take notes of settings before restoring the factory defaults.