Contents listWhat can I do to solve a problem?
If the system does not function as expected, try the following steps to resolve the issue.
-
Find the symptoms of the issue in this manual, and try any corrective actions listed. [Details]
-
Connect the system to an AC outlet to charge the battery. [Details]
You may be able to resolve some issues by charging the battery.
-
Press the RESET button of the system. [Details]
-
Initialize the system.
This operation resets volume setting, etc. and deletes all pairing information.
-
Look up information on the issue on the customer support Web site.
For customers in the U.S.A.:
For customers in Canada:
-
If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer.
Initializing the system
-
When the system is on, while holding the VOL – button down, slide and hold the POWER/HOLD switch to POWER ON/OFF for more than 5 seconds to turn off the system.
