Smart Sports GearSSE-BTR1
You cannot transfer songs from your computer to the device.
- Check that the USB connection to the computer is made properly.
- You may not be able to transfer content when using a USB hub. Connect directly to the USB terminal on your computer.
- The version of Media Go installed on your computer may be earlier than that of the supplied Media Go. Install the supplied Media Go or the latest version through the Internet.
- There is not enough free space in your device, or the number of files has exceeded the maximum number of transferable files. Delete any unnecessary data to increase free space. See “Maximum recordable number of songs” for details on the number of recordable music files.
- Songs with a limited playing period or playing count may not be transferred due to restrictions set by copyright holders. For details on the settings of each audio file, contact the distributor.
- Some of the content on your device may be damaged. Copy any necessary data to your computer, and then format the memory of your device.
- If the software is not compatible with your device, install compatible software and use the compatible software to transfer content.
- You may be attempting to transfer corrupted content. Delete the content that cannot be transferred from the computer, and import this content to the computer again. When you transfer content, make sure that no other tasks are running on your computer until transferring is completed. Doing so may cause the content to be corrupted.
- Transferred songs are not in a playable format. See “Supported formats.”
- In order to protect the audio information of the music, the transfer may have been suspended due to noise produced by static electricity within the computer. In this case, disconnect the device from the computer, and then reconnect.
