Help Guide

General

The remote control does not function

  • Replace the batteries.

HDMI equipment does not appear on BRAVIA Sync Device List

  • Check that your equipment is compatible with BRAVIA Sync Control.

Cannot select Off in BRAVIA Sync Control

  • If you have connected any audio system that is compatible with BRAVIA Sync Control, you cannot select [Off] in this menu. To change the audio output to the TV speaker, select [TV Speakers] in the [Speakers] menu. [Speakers]

The Parental Lock password has been forgotten

  • Enter 4357 for the password.
  • Key in the new password.

How to turn off the DTVi (Ginga) Interactivity function

  • To turn off the DTVi (Ginga) Interactivity function, press HOME, and select [Preferences] [Channel Setup & Ginga] [Interactive Application Setup] [Interactive Application] [Disable].

Store Display Mode or Promoting Feature Logo appears on the screen

  • On the remote control, press RETURN/VOLTAR/VOLVER then press HOME and select [Preferences] [Setup] [Auto Startup]. Be sure to select [Home] in [Location].