Help Guide

General

HDMI equipment does not appear on [BRAVIA Sync Device List]

  • Check that your equipment is compatible with BRAVIA Sync Control.

Cannot select [Off] in [BRAVIA Sync Control]

  • If you have connected any audio system that is compatible with BRAVIA Sync Control, you cannot select [Off] in this menu. To change the audio output to the TV speaker, select [TV Speakers] in the [Speakers] menu. [Speakers]

The [Parental Lock] password has been forgotten

  • Enter 9999 for the PIN code.
  • Update PIN code by pressing HOME and select [System Settings] [Parental Lock] [Change PIN Code].

Store Display Mode or Promoting Feature Logo appears on the screen

  • On the remote control, press RETURN button RETURN then press HOME and select [System Settings] [Setup] [Auto Startup]. Be sure to select [Home] in [Location].