[1]

Getting Started

  • Recommended Topics
  • Using the Help Guide
  • Remote control
  • Connecting terminal
  • Using voice recognition features
  • Keeping the TV updated
  • Introducing Android TV™
  • Basic Operations
  • Accessibility features
  • Specifications
  • Support Site
  • Trademark information
[2] Getting Started

Recommended Topics

  • Using the remote control microphone This feature is available for TVs in which the included remote control has a MIC button.
  • Displaying the picture in a small screen
  • Installing apps from the Google Play Store
  • Adjusting the picture quality
  • Adjusting the sound quality
  • Performing acoustic auto calibration
[3] Recommended Topics | Recommended Topics

Using the remote control microphone

Remote controls that support voice search have a MIC button, and a built-in microphone. By speaking into the microphone, you can search for various content.

  1. Press the MIC button on your remote control.
    The LED on the remote control will light up.
    Illustration of the MIC button on the remote control
  2. Speak into the microphone.
    Speech examples may be displayed depending on your model.
    Illustration of speaking into the top part of the remote control
    Search results are displayed when you speak into the microphone.

Hint

  • When (microphone) on the Home Screen is selected, whether the remote control microphone or the built-in MIC is used depends on your region/country/language/situation.
  • Depending on the search results, if you press (Up) button on the remote control, more search results will be displayed.
    Screenshot example when there are more search results

When you cannot search using your voice

Register the voice remote control that has the MIC button to the TV again by pressing the 主選單 button and selecting [Settings] — [Remotes & Accessories] — [Remote control] — [Connect via Bluetooth].

Note

  • An Internet connection is required to use voice search.
  • The type of remote control supplied with the TV, and the availability of a remote control with a built-in microphone varies depending on your model/region/country. An optional remote control is available in some models/regions/countries.
[4] Recommended Topics | Recommended Topics

Displaying the picture in a small screen

You can display the picture that you are watching (TV programmes or content from HDMI-connected devices) as a small screen in the corner.

The position of the small screen varies depending on your TV.

Illustration of a small screen displayed on the TV screen

Displaying the picture as a small screen

  1. When watching a TV programme, press the 電視 button, select [TV control] or [Remote control] in [TV menu], and then select [Picture-in-picture].
    When watching content from external input, press the 顯示 button and select (Picture-in-picture icon).

    The current picture is displayed as a small screen in the corner.

Note

  • The small screen is displayed on top of the last app used. However, the app that is displayed may vary depending on certain conditions.
  • Operations such as changing the channel is disabled while watching with a small screen.
  • TV programme, external input such as an HDMI device, apps that play back movies, or some apps that play back pictures or music cannot be displayed at the same time.
  • The position of the small screen is automatically adjusted. You cannot set it manually.

Closing the small screen or returning it to full screen

  1. Press the 主選單 button to display the Home Menu.
    A message for the small screen is displayed at the top of the screen.
    Illustration of a list of recently used apps and a small screen displayed on the TV screen
  2. In the small screen display message, select [Open].
  3. Use the buttons under the small screen to close the small screen or return to full screen.
    The image below is a visual representation and may vary from the actual screen.
    Illustration of a list of recently used apps and a small screen displayed on the TV screen
[5] Recommended Topics | Recommended Topics

Installing apps from the Google Play Store

You can install apps from the Google Play Store to the TV, just like you do with smartphones and tablets.

Note

  • You can only install apps that are compatible with TVs. They may differ from apps for smartphones/tablets.
  • An Internet connection and Google account are required to install apps from the Google Play Store.

Hint

  • If you do not have a Google account or want to create a shared account, create a new account by accessing the following website.
    https://accounts.google.com/signup https://accounts.google.com/signup
    The website above may vary depending on your region/country. It is also subject to change without notice. For details, refer to the Google homepage.
  • We recommend that you create a Google account on a computer or mobile device.
  1. Press the 主選單 button, select (Apps icon) from the Home menu, and select Google Play Store from the apps list.
    If the supplied remote control has an 應用程式 button, you can press the 應用程式 button to display the apps list.
  2. Select an app to install.

After downloading, the app is automatically installed and added. Its icon appears in the list of installed apps, allowing you to launch it.

About paid apps

There are free apps and paid apps in the Google Play Store. To purchase a paid app, a prepaid Google Play gift card code or credit card information is required. You can purchase a Google Play gift card from various retailers.

To delete an app

  1. Press the 主選單 button, select (Apps icon) from the Home menu, select Google Play Store from the apps list, and select My Apps.
    If the supplied remote control has an 應用程式 button, you can press the 應用程式 button to display the apps list.
  2. Select an app to be deleted, and then uninstall the app.
[6] Recommended Topics | Recommended Topics

Adjusting the picture quality

You can configure various settings related to the TV display such as colour and brightness for picture quality, or screen size.

Note

  • The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching.

Press the 主選單 button, then select [Settings] — [Display & Sound] — the desired option.

You can change the following settings.

Picture

Adjust the picture settings such as Brightness, Colour, and Hue.

Basic
You can set the following.
Picture mode
Change the picture quality according to the content you are watching such as movies or sports.
For details, refer to Picture” advanced settings.
Reset picture settings for ***
Reset the picture settings for the current picture mode to the factory default.
Auto picture mode
Automatically selects the picture mode based on the content being viewed.
*** calibrated mode
Adjusts the picture to a quality close to that intended by the content creator when watching supported video streaming content and supported apps.
Light sensor
Optimises brightness according to ambient light.
Brightness
Adjust the backlight to display the brightest whites and deepest blacks.
For details, refer to Picture” advanced settings.
Colour
Adjust the colour saturation level and Hue.
For details, refer to Picture” advanced settings.
Clarity
Adjust the picture clarity and reduce roughness.
For details, refer to Picture” advanced settings.
Motion
You can set the following.
Motionflow
Refines moving images. Increases the number of image frames to display videos smoothly. If you select [Custom], you can adjust [Smoothness] and [Clearness].
Film mode
Optimises picture quality based on video content, such as movies and computer graphics. Smoothly reproduces the motion of filmed images (images recorded at 24 frames per second) such as movies.
Video signal
You can set the following.
HDR mode
Picture that is suitable for a High Dynamic Range signal.
HDMI video range
Select the signal range for HDMI input.
Colour space
Change the colour reproduction range.
Adv. colour adjustment
You can set the following.
Adv. colour temperature: Basic
Finely adjust the colour temperature for each colour.
Adv. colour temperature: Multi point (***p)
Optimally preset at shipping. Use this setting for professional adjustment. When adjusting, we recommend using a colour analyser.
Per colour adjustment
Adjust Hue, Saturation, and Lightness for each colour.

Screen

Adjust the aspect ratio and viewable screen area.

Wide mode
Adjust the picture size.
4:3 default
Automatic sizing for 4:3 pictures.
Auto display area
Automatically adjusts the viewable screen area based on the signal.
Display area
Adjust the viewable screen area.
Screen position
Adjust the vertical and horizontal screen position.
[7] Recommended Topics | Recommended Topics

Adjusting the sound quality

You can configure various settings related to the TV’s sound such as sound quality and sound mode.

Note

  • The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device.

Press the 主選單 button, then select [Settings] — [Display & Sound] — the desired option.

You can change the following settings.

Sound
Adjust settings by input such as the TV or HDMI, and other common settings, to enjoy various sound effects.
You can configure settings such as those below.
Sound mode
Select modes such as [Cinema], [Music], or [Dolby Audio] based on your environment and preferences.
Sound customisation
Finely adjust the sound quality for each sound mode in models with Sound mode.
Volume level
Adjust the sound level of current input.
Advanced auto volume
Keeps the volume level constant for all programmes and inputs.
Balance
Adjust the speaker balance.
TV position
Output sound from the TV speakers according to the position of the TV.
Acoustic auto calibration
Adjust audio output based on your watching environment. For details, refer to Performing acoustic auto calibration.
Reset
Return all sound settings to factory default settings.
Audio output
Adjust for headphones and audio system.
You can configure settings such as those below.
Speakers
Select TV or external speakers.
TV centre speaker mode
Use the TV speaker as the centre speaker of the home theatre system.
Audio system prioritisation
If enabled, this automatically switches the audio output to a BRAVIA Sync-compatible audio system when the TV is turned on.
Home theatre control
Turns your audio system on, and allows you to control it.
Sound mode sync
The sound field of the specified audio system will switch automatically when the TV's sound mode changes.
A/V sync
Adjust audio and video timing while using a Bluetooth A2DP audio device or a specific audio system connected with HDMI cable.
eARC mode
If [Auto] is selected, high quality audio is output when an eARC supported device is connected to an HDMI port labelled ARC” oreARC/ARC”.
Digital audio out
Configure the output method when outputting digital audio. This setting is available only when [Speakers] is set to [Audio system].
Digital audio out volume
Applied for PCM only. The volume levels between PCM and compressed audio will differ.
Dolby Digital Plus output
Select output for Dolby Digital Plus for audio systems supporting Dolby Digital Plus and ARC. If you use ARC and optical audio out, select [Dolby Digital]. (Dolby Digital Plus will be muted over optical audio out.)
[8] Recommended Topics | Recommended Topics

Performing acoustic auto calibration

You can correct the audio to the best acoustics for your watching environment by using the remote control microphone to measure a test sound from the TV. (This setting may not be available depending on the model.)
Models that support acoustic auto calibration have the following setting.
[Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration]

Visual representation of acoustic auto calibration

Note

  • Calibration effects will vary depending on your watching environment.
  • A loud test sound will be played from the TV during measurement.
  • Do not block the microphone opening at the end of the remote control during measurement.
  • Do not move the remote control during measurement. Doing so may result in incorrect measurement.
  • Perform the calibration when your surroundings are quiet. Noise may result in incorrect measurement.
  • Acoustic auto calibration cannot be performed if you are using a sound bar. Change to the following setting.
    [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [TV speakers]
  1. Press the 主選單 button, then the following settings.
    [Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration] — [Calibration setup]
  2. Measure by following the on-screen instructions.
    The acoustics will be corrected automatically based on the measurement results of your watching environment.
    Visual representation of performing acoustic auto calibration. Hold the remote control at the height around your chest and point the microphone at the end of the remote control towards the TV to measure.

Hint

Acoustic auto calibration may fail in the following cases.

  • If the remote control is moved during measurement
  • If there are sounds other than the test sound (such as noise) during measurement
[9] Getting Started

Using the Help Guide

This Help Guide explains how to use this TV. You can also refer to the Setup Guide for descriptions about TV installation, and the Reference Guide for parts descriptions, specifications, and wall mounting of this TV.

Help Guide versions

There are two versions of the Help Guide: the built-in version and the online version. The online Help Guide includes the latest information.
The online Help Guide is automatically displayed when the TV is connected to the internet, otherwise the built-in Help Guide is displayed.

Note

  • To use the latest features described in the Help Guide, you may need to update the TV’s software. For details about software updates, see the Software updates page.
  • The names of settings in the Help Guide may differ from those displayed on the TV depending on the TV’s release date or your model/country/region.
  • The images and illustrations used in the Help Guide may differ depending on your TV model.
  • Design and specifications are subject to change without notice.
  • The Help Guide contains descriptions common across all models/regions/countries. Some descriptions of features do not apply depending on your model/region/country.

Hint

  • To see if your TV is equipped with one of the functions described in the Help Guide, refer to the Reference Guide or the Sony website.
  • This Help Guide is written for all regions/countries. Some descriptions contained in this Help Guide do not apply to some regions and countries.
[10] Getting Started

Remote control

  • Using the remote control
  • Functions of the remote control buttons This section explains the remote control buttons in three separate blocks.
[11] Remote control | Remote control

Using the remote control

You can operate many of the TV’s features by using the (Up) / (Down) / (Left) / (Right) and (Enter) buttons.

The shape and buttons of the remote control varies depending on your model/country/region.​

The included remote control varies depending on your model. For descriptions of the remote control buttons, refer to the Functions of the remote control buttons.

  1. Use the (Up), (Down), (Left) and (Right) buttons to “focus” on the desired item.
    The up, down, left, and right arrow buttons are on the center of the remote control.
  2. Press the centre of the (Enter) button to select the item currently in focus.
    The Enter button is in the center of the up, down, left, and right arrow buttons.

To return to the previous screen

Press the 回上頁 button.

Hint

  • If you move or operate the remote control in a dark room, the remote control will light up. (Backlight remote controls only)
  • For other information, see the related topics below or “Frequently Asked Questions” on the Sony Support Site.
    Frequently Asked Questions for Troubleshooting
[12] Remote control | Remote control

Functions of the remote control buttons

  • Upper buttons on the remote control
  • Middle buttons on the remote control
  • Lower buttons on the remote control
[13] Functions of the remote control buttons | Functions of the remote control buttons | Functions of the remote control buttons

Upper buttons on the remote control

The included remote control, as well as the arrangement of the buttons and the button names, vary depending on your model/country/region.

Illustration of the upper buttons on the remote control
輸入選擇
Display and select the input source.
(Microphone)
Search for various content with your voice.
For details, refer to Using the remote control microphone page.
電源 (Power)
Turn on or turn off the TV (standby mode).
數位/類比
Switch between digital and analogue mode.
Number Button
Use with the 0-9 buttons to select digital channels.
字幕
Turn subtitles on or off (when the feature is available).
顯示
Display information .
Google Play
Access the “Google Play” online service.
NETFLIX (Only on limited region/country/TV model)
Access the “Netflix” online service.
[14] Functions of the remote control buttons | Functions of the remote control buttons | Functions of the remote control buttons

Middle buttons on the remote control

The included remote control, as well as the arrangement of the buttons and the button names, vary depending on your model/country/region.

Illustration of the middle buttons on the remote control
Colour buttons
Execute corresponding function at that time.
快捷窗
Display Quick Settings. For details, refer to Using the Quick Settings page.
節目指南
Display the digital programme guide. For details, refer to Using the programme guide page.
應用程式
Access various services and applications .
回上頁
Return to the previous screen.
主選單
Display the TV Home Menu. For details, refer to Home menu page.
電視
Switch to a TV channel or input and display the TV menu. For details, refer to Using the TV menu page.
(Up) / (Down) / (Left) / (Right) / (Enter) (Navigation D-Pad)
On screen menu navigation and selection.
[15] Functions of the remote control buttons | Functions of the remote control buttons | Functions of the remote control buttons

Lower buttons on the remote control

The included remote control, as well as the arrangement of the buttons and the button names, vary depending on your model/country/region.

Illustration of the lower buttons on the remote control
音量 +/-
Adjust the volume.
回復
Jump back and forth between two channels or inputs. The TV alternates between the current channel or input and the last channel or input that was selected.
靜音
Mute the sound. Press again to restore the sound.
頻道 +/- (Channel)
Select the channel.
音聲多重
Change the language for the programme currently being viewed.
(Fast rewind) / (Play) / (Fast forward) / (Previous search) / (Pause)/ (Next search) / (Stop)
Operate media contents on the TV and connected BRAVIA Sync-compatible device.
字幕
Turn subtitles on or off (when the feature is available).
說明
Display the Help menu. Help Guide can be accessed from here.
寬螢幕
Change the screen format.
關閉畫面
Turn the picture off, while sound remains on.
同步選單
Display the BRAVIA Sync Menu. For details, refer to BRAVIA Sync overview page.
[16] Getting Started

Connecting terminal

The types and shapes of connectors available vary depending on your TV.
For the location of the connectors, refer to the Setup Guide (printed manual).

TerminalDescription
Image of USB port
USB
Connects to Digital still camera/Camcorder/USB storage media.

Note

  • Connecting a large USB device may interfere with other connected devices beside it. In such a case, connect it to the other USB input.
Image of REMOTE RS-232C terminal
REMOTE RS-232C
This terminal is for service use only.
Image of 視訊輸入 terminal.
視訊輸入
Connects to VCR/Video game equipment/DVD player/Camcorder.
For a composite connection, use an Analogue Extension Cable (not supplied).
For more about the shape of the Analogue Extension Cable, refer to Connecting a Blu-ray or DVD player.
Image of Headphone jack
(Headphone)
Connects to the headphone jack to listen to sound from the TV. Supports 3-pole stereo mini jack only.

Note

  • You cannot output sound from both the headphone and the TV speakers at the same time.
Image of HDMI IN terminal.
HDMI 輸入
Connects to HDMI device. HDMI interface can transfer the digital video and audio on a single cable. To enjoy high quality 4K contents, connect a Premium High Speed HDMI Cable(s) and set the [HDMI signal format] to [Enhanced format].
Image of HDMI IN SUPPORT 8K or 4K 120p port
HDMI 輸入 (8K, 4K 120 Hz)
If you use an HDMI device that supports video output in 8K or 4K 120 Hz, connect the Premium High Speed HDMI Cable(s) to the HDMI 輸入 port, and set the [HDMI signal format] of the port to [Enhanced format (8K)].
[Enhanced format (8K)] is available only for HDMI 輸入 ports of models that support 8K.
Image of HDMI IN eARC/ARC portImage of HDMI IN ARC port
HDMI 輸入 (eARC/ARC) or HDMI 輸入 (ARC)
To connect an audio system that supports eARC (Enhanced Audio Return Channel) or ARC (Audio Return Channel), connect to the HDMI port labelledeARC/ARCor “ARC on the TV. It is a feature that sends audio to an audio system that supports eARC/ARC through an HDMI cable. If the audio system does not support eARC/ARC, you need to connect with 光纖數位聲音輸出.

Note

  • When connecting with eARC, use an HDMI cable with Ethernet.
Image of DVI jack
DVI
Connects to DVI - HDMI Adapter/HDMI device.
If the device has a DVI jack, connect it to HDMI 輸入 input supported DVI through a DVI - HDMI adapter interface (not supplied), and connect the device's audio out jack to HDMI 聲音輸入.
Image of HDMI AUDIO IN port
HDMI 聲音輸入
Connects to the DVI - HDMI Adapter/HDMI device.
If the device has a DVI jack, connect it to HDMI 輸入 input supported DVI through a DVI - HDMI adapter interface (not supplied), and connect the device’s audio out jack to HDMI 聲音輸入.
Image of DIGITAL AUDIO OUT (OPTICAL) jack
光纖數位聲音輸出
Connects to an audio system with optical audio input.
When connecting an audio system not compatible with ARC/eARC using an HDMI cable, you need to connect an optical audio cable to the 光纖數位聲音輸出 to output digital sound.
Image of ANTENNA terminal
(Cable/Antenna input)
Connects to Cable/Antenna/External Box.

Note

  • When connecting the cable to the Cable/Antenna input, finger tighten only, over tightening the connection can damage the TV.
Image of LAN port
LAN
Connect to a Router.
Connect to the Internet using a LAN cable.
Image of COMPONENT IN jack
色差輸入
Connects to VCR/Video game equipment/DVD Player/Camcorder.
Use the component jacks as video jacks if your device only has video output jacks.
When connecting mono equipment, connect to the 左 (單聲道) audio jack.
Image of CENTER SPEAKER IN jack
中置揚聲器輸入
To use your TV speakers as the centre speaker, connect the output of your AV receiver to the 中置揚聲器輸入 on your TV.

Note

  • Before connecting cables, disconnect the AC power cord (mains lead) of both the TV and AV receiver.
  • Make sure the [Speakers] is set to [Audio system].
  • To prevent hiss when not connecting the 中置揚聲器輸入 to an AV receiver, disable [TV centre speaker mode].
[17] Getting Started

Using voice recognition features

  • Using the remote control microphone This feature is available for TVs in which the included remote control has a MIC button.
  • Using the built-in MIC (only TVs with a built-in MIC)
[18] Using voice recognition features | Using voice recognition features

Using the remote control microphone

Remote controls that support voice search have a MIC button, and a built-in microphone. By speaking into the microphone, you can search for various content.

  1. Press the MIC button on your remote control.
    The LED on the remote control will light up.
    Illustration of the MIC button on the remote control
  2. Speak into the microphone.
    Speech examples may be displayed depending on your model.
    Illustration of speaking into the top part of the remote control
    Search results are displayed when you speak into the microphone.

Hint

  • When (microphone) on the Home Screen is selected, whether the remote control microphone or the built-in MIC is used depends on your region/country/language/situation.
  • Depending on the search results, if you press (Up) button on the remote control, more search results will be displayed.
    Screenshot example when there are more search results

When you cannot search using your voice

Register the voice remote control that has the MIC button to the TV again by pressing the 主選單 button and selecting [Settings] — [Remotes & Accessories] — [Remote control] — [Connect via Bluetooth].

Note

  • An Internet connection is required to use voice search.
  • The type of remote control supplied with the TV, and the availability of a remote control with a built-in microphone varies depending on your model/region/country. An optional remote control is available in some models/regions/countries.
[19] Using voice recognition features | Using voice recognition features

Using the built-in MIC (only TVs with a built-in MIC)

The built-in MIC may not be available depending on your region/country/language.

You can do the following hands-free when you face the TV and say “Ok Google”.

  • Voice search
  • TV operation

Face the TV and say, “Ok Google”.

When the LED blinks, face the TV and speak. The lighting pattern of the LED depends on the model.

If [Operational response] is available in the menu (Voice function LED models)

When the voice function LED blinks white, start speaking to the TV.
Illustration showing the location of the LED on the TV. In the order of A and B from the left.

  1. The voice function LED is located at the left side of the TV bottom.
  2. The LED located at the bottom centre of the TV lights up amber when ["Ok Google" detection] is enabled.

If [Illumination LED] is available in the menu (Illumination LED models)

When the Illumination LED blinks yellow, start speaking to the TV.
Illustration showing the location of the LED on the TV. In the order of A and B from the left.

  1. The Illumination LED is located at the bottom centre of the TV.
  2. The built-in MIC LED located at the right side of the TV bottom. Lights up amber when ["Ok Google" detection] is enabled.

To use the built-in MIC, enable the following setting.

  1. Press the 主選單 button, select [Settings] — [Device Preferences] — [Google Assistant] — ["Ok Google" detection].

Note

  • An Internet connection is required to use the built-in MIC.

Hint

  • When the built-in MIC is enabled, the built-in MIC LED lights up in amber even when the TV is turned off (you can also set it so it does not light up).
[20] Getting Started

Keeping the TV updated

The TV acquires data such as programme guides while it is in standby/networked standby mode. To keep your TV updated, we recommend that you turn off the TV normally by using the power button on the remote control or TV.

[21] Getting Started

Introducing Android TV™

  • Displaying the picture in a small screen
  • Installing apps from the Google Play Store
  • Moving apps to a USB memory device
  • Viewing Internet media
  • Enjoying safe apps and video streaming services (Security & restrictions)
[22] Introducing Android TV™ | Introducing Android TV™

Displaying the picture in a small screen

You can display the picture that you are watching (TV programmes or content from HDMI-connected devices) as a small screen in the corner.

The position of the small screen varies depending on your TV.

Illustration of a small screen displayed on the TV screen

Displaying the picture as a small screen

  1. When watching a TV programme, press the 電視 button, select [TV control] or [Remote control] in [TV menu], and then select [Picture-in-picture].
    When watching content from external input, press the 顯示 button and select (Picture-in-picture icon).

    The current picture is displayed as a small screen in the corner.

Note

  • The small screen is displayed on top of the last app used. However, the app that is displayed may vary depending on certain conditions.
  • Operations such as changing the channel is disabled while watching with a small screen.
  • TV programme, external input such as an HDMI device, apps that play back movies, or some apps that play back pictures or music cannot be displayed at the same time.
  • The position of the small screen is automatically adjusted. You cannot set it manually.

Closing the small screen or returning it to full screen

  1. Press the 主選單 button to display the Home Menu.
    A message for the small screen is displayed at the top of the screen.
    Illustration of a list of recently used apps and a small screen displayed on the TV screen
  2. In the small screen display message, select [Open].
  3. Use the buttons under the small screen to close the small screen or return to full screen.
    The image below is a visual representation and may vary from the actual screen.
    Illustration of a list of recently used apps and a small screen displayed on the TV screen
[23] Introducing Android TV™ | Introducing Android TV™

Installing apps from the Google Play Store

You can install apps from the Google Play Store to the TV, just like you do with smartphones and tablets.

Note

  • You can only install apps that are compatible with TVs. They may differ from apps for smartphones/tablets.
  • An Internet connection and Google account are required to install apps from the Google Play Store.

Hint

  • If you do not have a Google account or want to create a shared account, create a new account by accessing the following website.
    https://accounts.google.com/signup https://accounts.google.com/signup
    The website above may vary depending on your region/country. It is also subject to change without notice. For details, refer to the Google homepage.
  • We recommend that you create a Google account on a computer or mobile device.
  1. Press the 主選單 button, select (Apps icon) from the Home menu, and select Google Play Store from the apps list.
    If the supplied remote control has an 應用程式 button, you can press the 應用程式 button to display the apps list.
  2. Select an app to install.

After downloading, the app is automatically installed and added. Its icon appears in the list of installed apps, allowing you to launch it.

About paid apps

There are free apps and paid apps in the Google Play Store. To purchase a paid app, a prepaid Google Play gift card code or credit card information is required. You can purchase a Google Play gift card from various retailers.

To delete an app

  1. Press the 主選單 button, select (Apps icon) from the Home menu, select Google Play Store from the apps list, and select My Apps.
    If the supplied remote control has an 應用程式 button, you can press the 應用程式 button to display the apps list.
  2. Select an app to be deleted, and then uninstall the app.
[24] Introducing Android TV™ | Introducing Android TV™

Moving apps to a USB memory device

You can move downloaded apps to a USB memory device to increase the space available in the TV.

Note

  • When you format a USB memory device, all data saved in the USB memory device will be deleted. Back up your important data before formatting.
  • Performing this procedure formats the USB memory device for exclusive use with the TV. Therefore, you may be unable to use the USB memory device with a computer, etc.
  • Some apps cannot be moved to a USB memory device.
  1. Connect a USB memory device to the TV.
  2. Press the 主選單 button, select [Settings] — [Device Preferences] — [Storage] — the desired USB memory device.
  3. Format it as an internal storage device.
  4. When formatting is finished, press the 主選單 button, then select [Settings] — [Apps].
  5. Select the app that you want to move to the USB memory device.
  6. Select the USB memory device from the used storage. The app is moved to the USB memory device.

Hint

  • Repeat steps 4 to 6 to move additional apps to the USB memory device.

To remove a USB memory device

  1. Press the 主選單 button, select [Settings] — [Device Preferences] — [Storage] — the desired USB memory device, and then select the option to remove it.

Note

  • The USB memory device is used only for saving apps. To use the USB memory device for other purposes, you must format it again.
  • If you delete an app in the USB memory device using a computer, you will be unable to launch it from the TV.
  • If you remove a USB memory device from the TV, you will be unable to use the apps that were moved to the USB memory device.
  • You cannot specify a USB memory device as the installation location of an app. First install the app on the TV as normal, and then move it to the USB memory device.
[25] Introducing Android TV™ | Introducing Android TV™

Viewing Internet media

You can use video streaming services such as YouTube™ and Netflix to watch Internet content. The available services vary depending on your country and region. You can launch these services by selecting their tiles in the Home Menu.

Note

  • An Internet connection is required to watch Internet content.
[26] Introducing Android TV™ | Introducing Android TV™

Enjoying safe apps and video streaming services (Security & restrictions)

You can ensure safe use of the TV by setting installation restrictions on apps that are downloaded from unknown sources, or age restrictions on programmes and videos. (Some features do not apply depending on your model/region/country.)

  1. Press the 主選單 button, then select [Settings] — [Device Preferences] — then options such as [Security & restrictions] or [Parental controls] — [Channels & External inputs], [Apps] or [Screen time].

Note

  • If you change the [Security & restrictions] settings, your device and personal data are more vulnerable to attack by unknown apps from sources other than Play Store. You agree that you are solely responsible for any damage to your device or loss of data that may result from using these apps.
  • If you forget the restricted profile PIN, you must reset the TV to its original factory settings. Make sure you do not forget the PIN.

Hint

  • Other separate restrictions may be available depending on the app. For details, refer to the app’s Help.
[27] Getting Started

Basic Operations

  • Home menu
  • Using the TV menu
  • Using the Quick Settings
  • Selecting inputs
  • Changing the picture and sound quality to your preferences
  • How the LED lights up
[28] Basic Operations | Basic Operations

Home menu

The screen displayed when you press the 主選單 button on the remote control is called the Home Menu. From the Home Menu, you can search for content and select recommended content, apps, and settings.

Image of the Home Menu screen. There are five areas labeled A through E starting from the top.

Search, Notifications, Inputs, Timers, and Settings (A)

(Microphone) / (On-screen keyboard):
Use the microphone on the remote control, the built-in MIC or the on-screen keyboard displayed on the TV to input keywords and search for various content. When (microphone) on the Home Screen is selected, whether the remote control microphone or the built-in MIC is used depends on your region/country/language/situation.
For voice search, refer to the Using the remote control microphone page.
(Notifications):
Displayed when there is a notification such as a connection issue. This also includes notifications from BRAVIA such as software updates and low battery levels in the remote control. The number indicates the number of notifications.
(Inputs):
Switches the input device connected to the TV.
(Timers):
Configure the [On timer] and [Sleep timer].
For details, refer to the Timers page.
(Settings):
Configure various TV-related settings.
For details, refer to the Settings page.

Apps (B)

Display your favourite apps.

  • If you select [Apps], a list of installed apps is displayed.
  • Select [Add app to favourites] to add an app to favourites.
  • If you select an added app and press and hold the (Enter) button on the remote control, you can change the sort order or remove a favourite.
  • If you select a TV app, you can watch TV broadcasts or input.

Play Next (C)

Displays what you can watch next depending on the content.

Note

  • If there is no applicable content, [Play Next] may not be displayed.

Channels (D)

The rows under Apps (B) are called “Channels”. Here, you can watch recommended content from video streaming services.

Hint

  • The recent history of channels watched is displayed in [TV].
  • You can add content to Play Next by selecting content on any channel and pressing and holding the (Enter) button on the remote control.
  • You can move some of the channels under “Channels (D)” in the Home Menu. Use the (Up) / (Down) buttons to move the focus to the round icon of the row you want to move, and press (Left) button to be able to move the row up or down by pressing the (Up) / (Down) buttons.

Customise channels (E)

[Customise channels] is used to display or hide the selected channels.

Hint

  • For other information, see “Frequently Asked Questions” on the Sony Support Site.
    Frequently Asked Questions for Troubleshooting
[29] Basic Operations | Basic Operations

Using the TV menu

Press the 電視 button while watching a TV broadcast to display the [TV menu]. A channel list is displayed in [TV menu] and you can easily select programmes on other channels while watching TV.

You can add favourite channels when using the built-in tuner.

Image of the TV screen

Note

  • The displayed screen and menus may vary depending on what you are watching and your model/country/region.
  1. Press the 電視 button while watching a TV broadcast.
    The TV menu is displayed at the bottom of the screen.
  2. Move the focus left or right and select the programme you want to watch.
    If you move the focus down and select [TV control] or [Remote control], options available while you are watching will be displayed. You can also select options such as [Digital] or [Cable] to change the displayed Channel list. (The displayed options vary depending on what you are watching.)

Hint

  • If you select [Add to Favourites] from the [TV control], you can add the channel you are watching to [Favourite channels].
  • If you configured a TV box in the initial setup, you can press the 電視 button to display the channel list of the TV box.

    You can also operate the TV box with the control panel displayed when you select [Remote control].

    TV box control compatible models have [TV box setup] in [Settings] — [Watching TV] — [External inputs].

[30] Basic Operations | Basic Operations

Using the Quick Settings

If you press the (Quick Settings) or 快捷窗 button on the remote control, you can quickly access features such as [Picture mode], [Sleep timer], and [Picture Off] on the current screen, and settings such as [Speakers] depending on the connected devices. You can also display [Settings] from [Quick Settings].

Note

  • The menus displayed in the TV settings vary depending on your model/region/country.
Image of the TV screen
  1. Press the (Quick Settings) or 快捷窗 button on the remote control.
  2. Move the focus to change a setting or select it.

To change the settings that are displayed

  1. Press the (Quick Settings) or 快捷窗 button on the remote control.
  2. Move the focus left or right, and select (Edit).
  3. Select the desired setting.
  4. Select [Close].

Hint

  • To change the order or hide a displayed item, press and hold the (Enter) button on the remote control with that item highlighted, and [Move] and [Hide] will be displayed. If you select [Move], use (Left) / (Right) on the remote control to move the item to the desired position, and then press the (Enter) button on the remote control.
  • With [BRAVIA notifications] in Quick Settings, you can check if there are notifications such as software updates and low battery levels in the remote control.
[31] Basic Operations | Basic Operations

Selecting inputs

To use devices (such as a Blu-ray/DVD player or USB flash drive) connected to the TV, or to watch TV after such use, you will need to switch the input.

If you edit the items and add apps, you will be able to switch to those apps in the input selection screen.

  1. Press the 輸入選擇 button repeatedly to select the connected device.
    Alternatively, press the 輸入選擇 button, use the (Left) / (Right) buttons to select a connected device, and then press the (Enter) button.

Note

  • If there are no devices connected to an HDMI input, the HDMI input may not be displayed in the [Input menu].

To edit the input items

  1. Press the 輸入選擇 button.
  2. Press the (Right) button and select (Edit).
  3. Select the app/input/device you want to show or hide.
  4. Select [Close].

Hint

  • To change the order or hide a displayed item, press and hold the (Enter) button on the remote control with that item highlighted, and [Move] and [Hide] will be displayed. If you select [Move], use (Left) / (Right) on the remote control to move the item to the desired position, and then press the (Enter) button on the remote control.
  • You can switch to TV broadcasting by simply pressing the 電視 button on the remote control.

Switching from the Home Menu

  1. Press the 主選單 button, then select the input source from [Inputs].
[32] Basic Operations | Basic Operations

Changing the picture and sound quality to your preferences

  • Adjusting the picture quality
  • Picture” advanced settings
  • Adjusting the sound quality
  • Sound” advanced settings
  • Performing acoustic auto calibration
[33] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences

Adjusting the picture quality

You can configure various settings related to the TV display such as colour and brightness for picture quality, or screen size.

Note

  • The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching.

Press the 主選單 button, then select [Settings] — [Display & Sound] — the desired option.

You can change the following settings.

Picture

Adjust the picture settings such as Brightness, Colour, and Hue.

Basic
You can set the following.
Picture mode
Change the picture quality according to the content you are watching such as movies or sports.
For details, refer to Picture” advanced settings.
Reset picture settings for ***
Reset the picture settings for the current picture mode to the factory default.
Auto picture mode
Automatically selects the picture mode based on the content being viewed.
*** calibrated mode
Adjusts the picture to a quality close to that intended by the content creator when watching supported video streaming content and supported apps.
Light sensor
Optimises brightness according to ambient light.
Brightness
Adjust the backlight to display the brightest whites and deepest blacks.
For details, refer to Picture” advanced settings.
Colour
Adjust the colour saturation level and Hue.
For details, refer to Picture” advanced settings.
Clarity
Adjust the picture clarity and reduce roughness.
For details, refer to Picture” advanced settings.
Motion
You can set the following.
Motionflow
Refines moving images. Increases the number of image frames to display videos smoothly. If you select [Custom], you can adjust [Smoothness] and [Clearness].
Film mode
Optimises picture quality based on video content, such as movies and computer graphics. Smoothly reproduces the motion of filmed images (images recorded at 24 frames per second) such as movies.
Video signal
You can set the following.
HDR mode
Picture that is suitable for a High Dynamic Range signal.
HDMI video range
Select the signal range for HDMI input.
Colour space
Change the colour reproduction range.
Adv. colour adjustment
You can set the following.
Adv. colour temperature: Basic
Finely adjust the colour temperature for each colour.
Adv. colour temperature: Multi point (***p)
Optimally preset at shipping. Use this setting for professional adjustment. When adjusting, we recommend using a colour analyser.
Per colour adjustment
Adjust Hue, Saturation, and Lightness for each colour.

Screen

Adjust the aspect ratio and viewable screen area.

Wide mode
Adjust the picture size.
4:3 default
Automatic sizing for 4:3 pictures.
Auto display area
Automatically adjusts the viewable screen area based on the signal.
Display area
Adjust the viewable screen area.
Screen position
Adjust the vertical and horizontal screen position.
[34] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences

Picture” advanced settings

This page introduces various settings for the features you can configure in [Picture] settings.

Note

  • The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching.

[Picture mode] settings

SettingDescription
VividPicture with enhanced edges and contrast.
StandardSuitable picture for basic home use.
CinemaSuitable picture for watching movies.
GameSuitable picture for playing video games.
GraphicsSuitable picture for watching tables and characters.
PhotoSuitable picture for photo viewing.
CustomCustomise picture settings.
Dolby Vision BrightSuitable picture for viewing in a bright room at home.
Dolby Vision DarkSuitable picture for viewing in a dark room at home.

[Brightness] settings

SettingDescription
BrightnessAdjust the luminance level of the screen.
ContrastAdjust the picture white level.
GammaAdjust the light and dark balance. Brighten or darken the brightness between white and black.
Black levelAdjust the picture black level.
Black adjustEnhance the black in images for stronger contrast.
Adv. contrast enhancerAutomatically adjusts the contrast based on picture brightness.
Auto local dimmingOptimises contrast by adjusting brightness in individual sections of the screen.
X‑tended Dynamic RangeAdjust peak luminance for the brightest whites and blackest blacks.
Peak luminanceAdjust peak luminance for the brightest whites.

[Colour] settings

SettingDescription
ColourAdjust the colour saturation level.
HueAdjust the green and red tones.
Colour temperatureAdjust the colour temperature.
Live ColourImprove the vividness of colours.

[Clarity] settings

SettingDescription
SharpnessAdjust the picture detail.
Reality CreationAdjusts fineness and noise for realistic picture.
If you select Manual, you can adjust Resolution.
Random noise reductionReduce repetitive random noise.
Digital noise reductionReduce video compression noise.
Smooth gradationCreate smooth gradations to reduce false contours on flat surfaces.

Hint

  • For other information, see the related topics below or “Frequently Asked Questions” on the Sony Support Site.
    Frequently Asked Questions for Troubleshooting
[35] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences

Adjusting the sound quality

You can configure various settings related to the TV’s sound such as sound quality and sound mode.

Note

  • The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device.

Press the 主選單 button, then select [Settings] — [Display & Sound] — the desired option.

You can change the following settings.

Sound
Adjust settings by input such as the TV or HDMI, and other common settings, to enjoy various sound effects.
You can configure settings such as those below.
Sound mode
Select modes such as [Cinema], [Music], or [Dolby Audio] based on your environment and preferences.
Sound customisation
Finely adjust the sound quality for each sound mode in models with Sound mode.
Volume level
Adjust the sound level of current input.
Advanced auto volume
Keeps the volume level constant for all programmes and inputs.
Balance
Adjust the speaker balance.
TV position
Output sound from the TV speakers according to the position of the TV.
Acoustic auto calibration
Adjust audio output based on your watching environment. For details, refer to Performing acoustic auto calibration.
Reset
Return all sound settings to factory default settings.
Audio output
Adjust for headphones and audio system.
You can configure settings such as those below.
Speakers
Select TV or external speakers.
TV centre speaker mode
Use the TV speaker as the centre speaker of the home theatre system.
Audio system prioritisation
If enabled, this automatically switches the audio output to a BRAVIA Sync-compatible audio system when the TV is turned on.
Home theatre control
Turns your audio system on, and allows you to control it.
Sound mode sync
The sound field of the specified audio system will switch automatically when the TV's sound mode changes.
A/V sync
Adjust audio and video timing while using a Bluetooth A2DP audio device or a specific audio system connected with HDMI cable.
eARC mode
If [Auto] is selected, high quality audio is output when an eARC supported device is connected to an HDMI port labelled ARC” oreARC/ARC”.
Digital audio out
Configure the output method when outputting digital audio. This setting is available only when [Speakers] is set to [Audio system].
Digital audio out volume
Applied for PCM only. The volume levels between PCM and compressed audio will differ.
Dolby Digital Plus output
Select output for Dolby Digital Plus for audio systems supporting Dolby Digital Plus and ARC. If you use ARC and optical audio out, select [Dolby Digital]. (Dolby Digital Plus will be muted over optical audio out.)
[36] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences

Sound” advanced settings

This page introduces various settings for the features you can configure in [Sound].

Note

  • The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device.

[Sound mode] settings

SettingDescription
StandardOptimise sound quality for general content.
DialogueSuitable for spoken dialogue.
CinemaOptimise surround sound for movies.
MusicLets you experience dynamic and clear sound, like that of a concert.
SportsSimulates the larger space of a stadium or other venue.
Dolby AudioOutput sound processed by Dolby acoustic technology.

[Sound customisation]

SettingDescription
SurroundVirtually reproduce realistic surround sound.
Surround effectAdjust the surround sound effect.
EqualiserAdjust sound based on different frequencies.
Voice ZoomEmphasise voice.
Dialogue enhancerEmphasise voice when [Sound mode] is set to [Dolby Audio].

[Volume level]

SettingDescription
Volume offsetAdjust the sound level of the current input relative to other inputs.
Dolby Dynamic RangeCompensates for audio level difference between channels (only for Dolby Digital audio).
MPEG audio levelAdjusts MPEG audio sound level.
HE‑AAC Dynamic RangeCompensates for audio level difference between channels (only for HE‑AAC audio).
HE‑AAC audio levelAdjusts HE‑AAC audio sound level.
[37] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences

Performing acoustic auto calibration

You can correct the audio to the best acoustics for your watching environment by using the remote control microphone to measure a test sound from the TV. (This setting may not be available depending on the model.)
Models that support acoustic auto calibration have the following setting.
[Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration]

Visual representation of acoustic auto calibration

Note

  • Calibration effects will vary depending on your watching environment.
  • A loud test sound will be played from the TV during measurement.
  • Do not block the microphone opening at the end of the remote control during measurement.
  • Do not move the remote control during measurement. Doing so may result in incorrect measurement.
  • Perform the calibration when your surroundings are quiet. Noise may result in incorrect measurement.
  • Acoustic auto calibration cannot be performed if you are using a sound bar. Change to the following setting.
    [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [TV speakers]
  1. Press the 主選單 button, then the following settings.
    [Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration] — [Calibration setup]
  2. Measure by following the on-screen instructions.
    The acoustics will be corrected automatically based on the measurement results of your watching environment.
    Visual representation of performing acoustic auto calibration. Hold the remote control at the height around your chest and point the microphone at the end of the remote control towards the TV to measure.

Hint

Acoustic auto calibration may fail in the following cases.

  • If the remote control is moved during measurement
  • If there are sounds other than the test sound (such as noise) during measurement
[38] Basic Operations | Basic Operations

How the LED lights up

You can check the status of the TV by looking at how the LED lights up.

There are two types of models in this series: the model with an LED that lights up according to [Operational response], and the model that indicates the TV status using an illumination LED (illumination LED model).
The way they light up varies depending on the [Settings] — [Device Preferences] — [LED indicator] option.
Refer to the following for more about the locations of the LEDs and how they light up for various settings.

If there is [Operational response] in the menu

Illustration indicating the location of the LEDs. They are in the order of A and B starting from the left.

  1. Voice function LED (On the left side at the bottom of the TV. Only TVs with a built-in MIC.*)
  2. Operational response LED (In the centre at the bottom of the TV.)

Voice function LED

Turns “on” or “blinks” when “Ok Google” is detected and the TV is communicating with the server in models with a built-in MIC and [Operational response] in the menu. The lighting pattern of this LED depends on the server communication status.

Operational response LED

Turns “on” or “blinks” in white when the TV is turning on, when receiving signals from the remote control, or when updating the software using a USB storage device.
When ["Ok Google" detection] is enabled, it turns “on” in amber. (only TVs with a built-in MIC*)

* The built-in MIC may not be available depending on your region/country/language.

Hint

  • If ["Ok Google" detection] is enabled and then disabled, the voice function LED will “light up” in amber when the TV is turned on. (It will “turn off” when in standby/networked standby mode.)

If there is [Illumination LED] in the menu

Illustration indicating the location of the TV LEDs. They are in the order of A and B starting from the left.

  1. Illumination LED (In the centre at the bottom of the TV.)
  2. Built-in MIC LED (On the right side at the bottom of the TV. Only TVs with a built-in MIC.*)

* The built-in MIC may not be available depending on your region/country/language.

Illumination LED


White “on” or “blinking”
  • When the screen is off
  • When the TV is turning on
  • When receiving signals from the remote control
  • When updating the software using a USB storage device
etc.

Cyan “blinking”
  • When a mobile device (smartphone, tablet, etc.) is connecting to the TV on the home network
etc.

Amber “on”
  • When the on timer is set
  • When the sleep timer is set
etc.

Yellow “on”*
  • When “Ok Google” is detected and the TV is communicating with the server.

* Only TVs with a built-in MIC

Built-in MIC LED (only TVs with a built-in MIC)

The built-in MIC may not be available depending on your region/country/language.

Amber “on”
  • When the Built-in MIC is enabled
[39] Getting Started

Accessibility features

This TV has accessibility features in [Accessibility] such as a text-to-speech function for on-screen text, zooming to make text easier to read, and subtitles.

Note

  • Some features do not apply depending on your model/region/country.

Press the 主選單 button, then select [Settings] — [Device Preferences] — [Accessibility] to configure the user assistive features.

[Accessibility] has a shortcut function so you can turn it on or off by pressing and holding the 靜音 button on the remote control for 3 seconds.

Hint

  • To change the shortcut function, select [Accessibility shortcut] in [Accessibility], enable [Enable accessibility shortcut], and change the function in [Shortcut service].
  • To use text-to-speech with the Help Guide, view the Help Guide in the Sony support website using a computer or smartphone.

    http://www.sony-asia.com/support/
    QR code for the Sony support website
    http://www.sony-asia.com/support/

[40] Getting Started

Specifications

You can find the specification information on the Sony support website:
Please visit the product page of your TV and refer to Specifications. For more about the support website, see the Support Site page.

Image of the Specification Support Website.

Note

  • A Specifications page may not be available depending on your model. In such cases, please refer to the Reference Guide.
[41] Getting Started

Support Site

For the latest information and Online Help Guide, please visit the Sony support website:

http://www.sony-asia.com/support/
QR code for the Sony support website
http://www.sony-asia.com/support/

[42] Getting Started

Trademark information

Vewd logo

  • Vewd® Core. Copyright 1995-2020 Vewd Software AS. All rights reserved.

Bluetooth logo

  • The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.

RealNetworks logo

  • © 2019 RealNetworks, Inc. All rights reserved. Patents issued. RealMedia, RealNetworks, and their logos are trademarks or registered trademarks of RealNetworks, Inc.

  • Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance.
  • The Wi-Fi CERTIFIED™ Logo is a certification mark of Wi-Fi Alliance.

  • “BRAVIA”, BRAVIA and BRAVIA Sync are trademarks or registered marks of Sony Corporation.

  • All other trademarks are the property of their respective owners.
[43]

Watching TV

  • Watching TV programmes
  • Useful features when watching TV
[44] Watching TV

Watching TV programmes

  • Using the programme guide
  • Understanding the information banner icons
[45] Watching TV programmes | Watching TV programmes

Using the programme guide

You can quickly find your preferred programmes.

  1. Press the 節目指南 button to display the digital programme guide.
  2. Select a programme to watch.
    The details of the programme are displayed.
  3. Select [View] to watch the programme.

Hint

  • (TV box control compatible models only) If you perform the [TV box control setup] setting in [TV box setup] under [External inputs], you can display the programme guide of the TV box.
[46] Watching TV programmes | Watching TV programmes

Understanding the information banner icons

When changing the channel, an information banner appears briefly. The following icons may appear in the banner.

List of icons and their descriptions :
Data service (Broadcast application)
:
Radio service
:
Scrambled/Subscription service
:
Multilingual audio available
:
Subtitles available
:
Subtitles and/or audio available for the hearing impaired
:
Recommended minimum age for current programme(from 3 to 18 years)
:
Parental lock
:
Audio available for the visually impaired
:
Spoken subtitle audio available
:
Multi-channel audio available
[47] Watching TV

Useful features when watching TV

Timers
Use a timer to turn the TV on and off.
For details, refer to Timers.
Parental lock
Use [Parental controls] to set parental restrictions.
For details, refer to Device Preferences.
字幕
Change the subtitle display by pressing the 字幕 button when watching content with available subtitles.
Picture quality/sound quality adjustment
Adjust the picture quality and sound quality according to your preferences.
For details, refer to Display & Sound.
Picture-in-picture
Operate the Home menu while the content you are watching is displayed in a corner of the screen.
For details, refer to Displaying the picture in a small screen.
[48]

Using the TV with Other Devices

  • USB devices
  • Blu-ray and DVD players
  • TV box
  • Displaying the iPhone/smartphone or iPad/tablet app screen on the TV
  • Computers, cameras, and camcorders
  • Audio system (such as an AV receiver or sound bar)
  • Bluetooth devices
  • BRAVIA Sync-compatible devices
  • Viewing pictures in 4K/8K from compatible devices
  • BRAVIA Connectivity Guide
[49] Using the TV with Other Devices

USB devices

  • Playing content stored on a USB device
  • Information about USB devices used for storing photos and music
  • Supported files and formats
[50] USB devices | USB devices

Playing content stored on a USB device

Connecting a USB device

Connect a USB storage device to the USB port of the TV to enjoy photo, music, and video files stored on the device.

Illustration of the connection method
  1. USB storage device

Enjoy photos/music/movies stored on a USB device

You can enjoy photos/music/movies stored on a USB device on the TV screen.

  1. If the USB device connected to the TV has a power switch, turn it on.
  2. Press the 主選單 button, and select (Apps icon) from the Home menu, then select [Media Player].
    If the supplied remote control has an 應用程式 button, you can press the 應用程式 button.
  3. Select the USB device name.
  4. Select the folder, and select the file to play.

To check the supported file formats

  • Supported files and formats

Note

  • Some photo images or folders take time to display depending on the image dimension, file size, and number of files in a folder.
  • Displaying the USB device may take some time because the TV accesses the USB device every time the USB device is connected.
  • All USB ports on the TV support Hi-Speed USB. The blue USB port supports SuperSpeed (USB 3.1 Gen 1 or USB 3.0). USB hubs are not supported.
  • While accessing the USB device, do not turn off the TV or USB device, do not disconnect the USB cable, and do not remove or insert recording media. Otherwise, data stored on the USB device may be corrupted.
  • Depending on the file, playback may not be possible, even when using the supported formats.

Hint

  • For other information, see “Frequently Asked Questions” on the Sony Support Site.
    Frequently Asked Questions for Troubleshooting
[51] USB devices | USB devices

Information about USB devices used for storing photos and music

  • The USB ports on the TV support FAT16, FAT32, exFAT, and NTFS file systems.
  • When connecting a Sony digital still camera to the TV with a USB cable, USB connection settings on your camera need to be set to “Auto” or “Mass Storage” mode.
  • If your digital still camera does not work with your TV, try the following:
    • Set the USB connection settings on your camera to “Mass Storage”.
    • Copy the files from the camera to a USB flash drive, then connect the drive to the TV.
  • Some photos and movies may be magnified, resulting in low picture quality. Depending on the size and aspect ratio, images may not be displayed in full screen.
  • It may take a long time to display a photo, depending on the file or settings.
  • In no event shall Sony be liable for recording failure or any damage or loss of recorded contents caused or associated with the TV’s malfunction, the USB device’s malfunction, or any other problem.
[52] USB devices | USB devices

Supported files and formats

  • Photos
  • Music
  • Videos
  • Audio sampling rates (for videos)
  • External subtitles
[53] Supported files and formats | Supported files and formats | Supported files and formats

Photos

Use case : USB / Home Network

File FormatExtension
JPEG*.jpg / *.jpe / *.jpeg
ARW *1*.arw
  • *1 ARW is only to be used for playing back files.

Other supported files and formats

  • Music
  • Videos
  • Audio sampling rates (for videos)
  • External subtitles
[54] Supported files and formats | Supported files and formats | Supported files and formats

Music

Use case : USB / Home Network

mp4

Extension: *.mp4 / *.m4a

DescriptionSampling Rate
AAC-LC16k / 22.05k / 24k / 32k / 44.1k / 48k
HE-AAC v1 / v224k / 32k / 44.1k / 48k

3gpp

Extension: *.3gp / *.3g2

DescriptionSampling Rate
AAC-LC16k / 22.05k / 24k / 32k / 44.1k / 48k
HE-AAC v1 / v224k / 32k / 44.1k / 48k

Asf

Extension: *.wma

DescriptionSampling Rate
WMA9 Standard8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k

ogg

Extension: *.ogg

DescriptionSampling Rate
Vorbis8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k

Other

DescriptionSampling Rate
LPCM *132k / 44.1k / 48k

Extension: *.mp3

DescriptionSampling Rate
MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L232k / 44.1k / 48k
MP2L316k / 22.05k / 24k
MP2.5L38k / 11.025k / 12k

Extension: *.wav

DescriptionSampling Rate
WAV *232k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k

Extension: *.flac

DescriptionSampling Rate
FLAC16k / 22.05k / 32k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k

Extension: *.aac

DescriptionSampling Rate
AAC-LC16k / 22.05k / 24k / 32k / 44.1k / 48k
HE-AAC v1 / v224k / 32k / 44.1k / 48k
  • *1 The use case of LPCM is Home Network only.
  • *2 The use case of WAV is 2ch only.

Other supported files and formats

  • Photos
  • Videos
  • Audio sampling rates (for videos)
  • External subtitles
[55] Supported files and formats | Supported files and formats | Supported files and formats

Videos

Use case : USB / Home Network

MPEG1 (*.mpg / *.mpe / *.mpeg)

Subtitle Type : External

Video Codec (Profile@Level)Audio CodecMax. / Min. ResolutionMax. Frame Rate
MPEG1MPEG1L21920x1080 / QCIF (176x144)1920x1080@30fps / 1280x720@60fps

MPEG2PS (*.mpg / *.mpe / *.mpeg)

Subtitle Type : External

Video Codec (Profile@Level)Audio CodecMax. / Min. ResolutionMax. Frame Rate
MPEG2 MP@HL, MP@H14L, MP@MLMPEG1L1 / MPEG1L2 / LPCM / AC31920x1080 / QCIF (176x144)1920x1080@30fps / 1280x720@60fps

MPEG2TS

Extension : *.m2t

Subtitle Type : External

Video Codec (Profile@Level)Audio CodecMax. / Min. ResolutionMax. Frame Rate
MPEG2 MP@HL, MP@H14L, MP@MLMPEG1L1 / MPEG1L2 / AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC31920x1080 / QCIF (176x144)1920x1080@30fps / 1280x720@60fps

Extension : *.m2ts / *.mts

Subtitle Type : External

Video Codec (Profile@Level)Audio CodecMax. / Min. ResolutionMax. Frame Rate
AVC / H.264 BP@L3, MP@L4.2, HP@L4.2MPEG1L1 / MPEG1L2 / AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC31920x1080 / QCIF (176x144)1920x1080@60fps

MP4 (*.mp4)

Subtitle Type : External

Video Codec (Profile@Level)Audio CodecMax. / Min. ResolutionMax. Frame Rate
AVC / H.264 BP@L3, MP@L4.2, HP@L4.2AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / AC4 / MPEG1L1 / MPEG1L21920x1080 / QCIF (176x144)1920x1080@120fps
MPEG4 SP@L6, ASP@L5, ACEP@L4AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L21920x1080 / QCIF (176x144)1920x1080@30fps / 1280x720@60fps
AVC / H.264 BP@L5.2, MP@L5.2, HP@L5.2 *1AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / AC4 / LPCM3840x2160 / QCIF (176x144)3840x2160@60p / 1920x1080@120fps
HEVC / H.265 MP@L5.1, Main10@L5.1AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / AC4 / E-AC33840x2160 / QCIF (176x144)3840x2160@60p / 1920x1080@120fps
  • *1 This line includes the XAVC S format use case. The maximum supported bitrate for XAVC S is 100 Mbps.

avi (*.avi)

Subtitle Type : External

Video Codec (Profile@Level)Audio CodecMax. / Min. ResolutionMax. Frame Rate
XvidMPEG1L1 / MPEG1L2 / MPEG1L3 / AC3 / E-AC31920x1080 / QCIF (176x144)1920x1080@30fps / 1280x720@60fps
Motion JPEGμ-LAW / PCM (U8) / PCM (S16LE)1280x720 / QCIF (176x144)1280x720@30fps

Asf (*.asf / *.wmv)

Subtitle Type : External

Video Codec (Profile@Level)Audio CodecMax. / Min. ResolutionMax. Frame Rate
VC1 AP@L3, MP@HL, SP@MLWMA9 Standard1920x1080 / QCIF (176x144)1920x1080@30fps / 1280x720@60fps

MKV (*.mkv)

Subtitle Type : Internal / External

Video Codec (Profile@Level)Audio CodecMax. / Min. ResolutionMax. Frame Rate
XvidDTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis1920x1080 / QCIF (176x144)1920x1080@30fps / 1280x720@60fps
AVC / H.264 BP@L3, MP@L4.2, HP@L4.2DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis1920x1080 / QCIF (176x144)1920x1080@60fps
MPEG4 SP@L6, ASP@L5, ACEP@L4DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis1920x1080 / QCIF (176x144)1920x1080@30fps / 1280x720@60fps
VP8DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis1920x1080 / QCIF (176x144)1920x1080@30fps / 1280x720@60fps
VP9 Profile 0, Profile 2DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis3840x2160 / QCIF (176x144)3840x2160@60fps
AVC / H.264 BP@L5.2, MP@L5.2, HP@L5.2DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v23840x2160 / QCIF (176x144)3840x2160@60p / 1920x1080@120fps
HEVC / H.265 MP@L5.1, Main10@L5.1DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v23840x2160 / QCIF (176x144)3840x2160@60p / 1920x1080@120fps

3gpp (*.3gp / *.3g2)

Subtitle Type : External

Video Codec (Profile@Level)Audio CodecMax. / Min. ResolutionMax. Frame Rate
MPEG4 SP@L6, ASP@L5, ACEP@L4AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L21920x1080 / QCIF (176x144)1920x1080@30fps / 1280x720@60fps
AVC / H.264 BP@L3, MP@L4.2, HP@L4.2AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L21920x1080 / QCIF (176x144)1920x1080@60fps

RealMedia (*.rm / *.rmvb / *.rv)

Subtitle Type : External

Video Codec (Profile@Level)Audio CodecMax. / Min. ResolutionMax. Frame Rate
RealVideo RV8 / RV9 / RV10RealMediaAudio cook / aac1920x1080 / QCIF (176x144)1920x1080@30fps / 1280x720@60fps

MOV (*.mov)

Subtitle Type : External

Video Codec (Profile@Level)Audio CodecMax. / Min. ResolutionMax. Frame Rate
AVC / H.264 BP@L3, MP@L4.2, HP@L4.2AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μ-LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE)1920x1080 / QCIF (176x144)1920x1080@60fps
MPEG4 SP@L6, ASP@L5, ACEP@L4AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μ-LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE)1920x1080 / QCIF (176x144)1920x1080@30fps / 1280x720@60fps
Motion JPEGAAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μ-LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE)1280x720 / QCIF (176x144)1280x720@30fps

WebM (*.webm)

Subtitle Type : External

Video Codec (Profile@Level)Audio CodecMax. / Min. ResolutionMax. Frame Rate
VP8Vorbis1920x1080 / QCIF (176x144)1920x1080@30fps / 1280x720@60fps
VP9 Profile 0, Profile 2Vorbis3840x2160 / QCIF (176x144)3840x2160@60fps

Other supported files and formats

  • Photos
  • Music
  • Audio sampling rates (for videos)
  • External subtitles
[56] Supported files and formats | Supported files and formats | Supported files and formats

Audio sampling rates (for videos)

Audio CodecSampling Rate
LPCM44.1k / 48k
MPEG1L1 / MPEG1L232k / 44.1k / 48k
MPEG1L332k / 44.1k / 48k
AAC-LC16k / 22.05k / 24k / 32k / 44.1k / 48k
HE-AAC v1 / v224k / 32k / 44.1k / 48k
AC332k / 44.1k / 48k
AC444.1k / 48k
E-AC332k / 44.1k / 48k
Vorbis8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k
WMA98k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k
DTS core32k / 44.1k / 48k
RealAudio (cook)8k / 11.025k / 22.05k / 44.1k
RealAudio (aac)24k / 32k / 44.1k / 48k
μ-LAW8k
PCM (U8)8k
PCM (S16LE)11.025k / 16k / 44.1k
PCM (S16BE)11.025k / 16k / 44.1k

Other supported files and formats

  • Photos
  • Music
  • Videos
  • External subtitles
[57] Supported files and formats | Supported files and formats | Supported files and formats

External subtitles

Use case : USB

File FormatExtension
SubStation Alpha*.ass / *.ssa
SubRip*.srt
MicroDVD*.sub / *.txt
SubViewer*.sub
SAMI*.smi / *.sami
DVD Subtitle System*.txt

Other supported files and formats

  • Photos
  • Music
  • Videos
  • Audio sampling rates (for videos)
[58] Using the TV with Other Devices

Blu-ray and DVD players

  • Connecting a Blu-ray or DVD player
  • Watching Blu-ray and DVD discs
[59] Blu-ray and DVD players | Blu-ray and DVD players

Connecting a Blu-ray or DVD player

Connect a Blu-ray/DVD player to the TV.

Use a connection method below based on the terminals available on your TV.

Note

  • The available terminals depend your model/region/country.

Hint

  • You can also connect a TV box in the same way as a Blu-ray/DVD player.

HDMI connection

For optimum picture quality, we recommend connecting your player to the TV using an HDMI cable. If your Blu-ray/DVD player has an HDMI jack (socket), connect it using an HDMI cable.

Illustration of the connection method
  1. Blu-ray/DVD player (same as connecting a TV box)
  2. HDMI cable (not supplied)*

* Be sure to use an authorised HIGH SPEED HDMI cable bearing the HDMI logo.

  • If the device has a DVI jack (socket), connect it to the HDMI (with 聲音輸入) port through a DVI - HDMI adaptor interface (not supplied), and connect the device’s audio out jacks (sockets) to HDMI 聲音輸入.
    Availability depends on your model/region/country. Refer to the Setup Guide to check if your TV supports HDMI 聲音輸入.

Component video connection

If your Blu-ray/DVD player has component video jacks (sockets), connect them to the TV using a component video cable and an audio cable.

Illustration of the connection method
  1. Blu-ray/DVD player (same as connecting a TV box)
  2. Component video cable (not supplied)
  3. Audio cable (not supplied)

Composite connection

If your Blu-ray/DVD player has composite jacks (sockets), connect them using a composite video/audio cable.

Illustration of the connection method
  1. Blu-ray/DVD player (same as connecting a TV box)
  2. Composite video/audio cable (not supplied)

When using an Analogue Extension cable

If you want to connect to another device by RCA cable, you can connect by using the Analogue Extension cable.

Illustration of the connection method
  1. Blu-ray/DVD player (same as connecting a TV box)
  2. Analogue Extension cable (not supplied)
  3. RCA Cable (not supplied)

Cable that connects to the video input jack

The 3.5 mm jack of the Analogue Extension Cable has 4 poles.

Image of audio/video cable (sold separately)
  1. 3.5 mm
  2. Left for Audio signal.
  3. Video signal.
  4. Ground.
  5. Right for Audio signal.
[60] Blu-ray and DVD players | Blu-ray and DVD players

Watching Blu-ray and DVD discs

You can watch content from Blu-ray/DVD discs or other content supported by your player on the TV.

  1. Turn on the connected Blu-ray/DVD player.
  2. Press the 輸入選擇 button repeatedly to select the connected Blu-ray/DVD player.
  3. Start playback on the connected Blu-ray/DVD player.

Hint

  • If you connect a BRAVIA Sync-compatible device with an HDMI connection, you can operate it by simply using the TV’s remote control. You can also press the 顯示 button on the remote control while watching content from the HDMI input to display the operation menu and operate the BRAVIA Sync-connected device from the TV screen.
[61] Using the TV with Other Devices

TV box

  • Connecting a TV box
  • How to control the TV box using the TV remote control
[62] TV box | TV box

Connecting a TV box

Connect the to the TV.
Connect it to the input on your TV.
For details, refer to the Connecting a Blu-ray or DVD player page.

[63] TV box | TV box

How to control the TV box using the TV remote control

TV box control compatible models have [TV box setup] in [Settings] — [Watching TV] — [External inputs].

Enabling [TV box control setup] in [TV box setup] allows you to operate a TV box using the TV’s remote control.

  1. Press the 主選單 button, then select [Settings] — [Watching TV] — [External inputs] — [TV box setup] — [TV box control setup].
  2. Follow the on-screen instructions.

Note

  • When operating the TV’s remote control, point it at the TV box.
  • Depending on the external devices, some buttons may not respond.
  • If you press and hold a button on the remote control, the operation may not work. Instead, try pressing the button repeatedly.
  • The availability of this function depends on your model/region/country.
[64] Using the TV with Other Devices

Displaying the iPhone/smartphone or iPad/tablet app screen on the TV

Chromecast built-inor AirPlay allows you to display (cast) your favourite websites and app screens on your mobile device directly to the TV.

Using Chromecast built-in

  1. Connect a mobile device such as a smartphone or tablet to the same home network that the TV is connected to.
  2. Launch a Chromecast supported app on the mobile device.
  3. Select the (cast) icon in the app.
  4. Select the TV as the cast destination.
    The screen of the mobile device is displayed on the TV.

Note

  • An Internet connection is required to use Chromecast built-in.

Using AirPlay

This TV supports AirPlay 2.

  1. If AirPlay has not been configured, press 輸入選擇 on the remote control, select (AirPlay), and follow the on-screen instructions.
  2. Make sure your Apple device is connected to the same network as your TV.
  3. Tap (AirPlay Video) to play video on your TV, tap (AirPlay Audio) to listen to music on your TV, or tap (Screen Mirroring) to mirror your device’s screen on the TV.
  4. Select the TV as the AirPlay destination.

Hint

  • The TV supports Apple HomeKit.
    You can control the TV with a mobile device such as an iPhone or iPad by pressing the 輸入選擇 button on the remote control, selecting (AirPlay), and following the on-screen instructions to setup Apple HomeKit.
    Available operations vary depending on the version of the app and software.

Note

  • An internet connection is required to use AirPlay.
  • Operation of a mobile device such as iPhone or iPad varies depending on the OS version.
  • iPhone, iPad, AirPlay and HomeKit are trademarks of Apple Inc., registered in the U.S. and other countries.
[65] Using the TV with Other Devices

Computers, cameras, and camcorders

  • Connecting a computer and viewing stored content
  • Connecting a camera or camcorder and viewing stored content
  • Computer video signal specifications
[66] Computers, cameras, and camcorders | Computers, cameras, and camcorders

Connecting a computer and viewing stored content

To connect a computer

Use an HDMI cable to connect your computer to the TV.

Illustration of the connection method
  1. Computer
  2. HDMI cable (not supplied)*

* Be sure to use an authorised HIGH SPEED HDMI cable bearing the HDMI logo.

To check the video signal specifications

  • Computer video signal specifications

To view content stored on a computer

After connecting the computer, press the 主選單 button, then select the input the computer is connected to.

To check the supported file formats

  • Supported files and formats

Note

  • For optimum picture quality, we recommend that you set your computer to output video signals according to one of the settings listed in “Computer video signal specifications”.
  • Depending on the connection status, the image may be blurred or smeared. In this case, change the computer’s settings and select another input signal from the “Computer video signal specifications” list.
[67] Computers, cameras, and camcorders | Computers, cameras, and camcorders

Connecting a camera or camcorder and viewing stored content

To connect a camera or camcorder

Connect your Sony digital still camera or camcorder using an HDMI cable. Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV end.

Illustration of the connection method
  1. Digital still camera
  2. Camcorder
  3. HDMI cable (not supplied)*

* Be sure to use an authorised HIGH SPEED HDMI cable bearing the HDMI logo.

To view content stored on a digital still camera/camcorder

  1. After connecting the digital still camera/camcorder, turn it on.
  2. Press the 輸入選擇 button repeatedly to select the connected digital still camera/camcorder.
  3. Start playback on the connected digital still camera/camcorder.

To check the supported file formats

  • Supported files and formats

Hint

  • If you connect a BRAVIA Sync-compatible device, you can operate it by simply using the TV’s remote control. Make sure that the device is BRAVIA Sync-compatible. Some devices may not be compatible with BRAVIA Sync even though they have an HDMI jack (socket).
[68] Computers, cameras, and camcorders | Computers, cameras, and camcorders

Computer video signal specifications

(Resolution, Horizontal frequency/Vertical frequency)

  • 640 x 480, 31.5 kHz/60 Hz
  • 800 x 600, 37.9 kHz/60 Hz
  • 1024 x 768, 48.4 kHz/60 Hz
  • 1152 x 864, 67.5 kHz/75 Hz
  • 1280 x 1024, 64.0 kHz/60 Hz
  • 1600 x 900, 56.0 kHz/60 Hz
  • 1680 x 1050, 65.3 kHz/60 Hz
  • 1920 x 1080, 67.5 kHz/60 Hz *
  • 3840 x 2160, 67.5 kHz/30 Hz
  • 3840 x 2160, 135.0 kHz/60 Hz (8 bits)

* 1920 x 1080 timing, when applied to the HDMI input, will be treated as a video timing and not computer timing. This will affect the [Screen] settings in [Display & Sound]. To view computer content, set [Wide mode] to [Full], and [Display area] to [+1]. ([Display area] is configurable only when [Auto display area] is disabled.)

Note

  • The picture may be blurry and may not be displayed correctly depending on your connection status. In this case, change the computer’s settings and select a different input signal in “Supported computer input signals”.
[69] Using the TV with Other Devices

Audio system (such as an AV receiver or sound bar)

  • Outputting audio from an audio system
  • Connecting an audio system
  • Adjusting an audio system
  • Using the TV as a centre speaker (only models with TV centre speaker mode)
  • Pass-through audio formats supported with eARC
[70] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar)

Outputting audio from an audio system

You can connect audio systems such as AV receivers or sound bars to the TV. Select a connection method below according to the specifications of the audio system you want to connect.

  • Connecting with an HDMI cable (For details, carefully read “Connection using an HDMI cable” below.)
  • Connecting with a digital optical cable

For connection methods, refer to the Connecting an audio system page.

Note

  • Refer to the instruction manual of the device to be connected.

Connection using an HDMI cable

This TV supports Audio Return Channel (ARC) or Enhanced Audio Return Channel (eARC). You can use an HDMI cable to output audio from audio systems that support ARC and eARC.

On TVs that support eARC, you can output (pass-through) audio signals from external input devices connected to the TV to eARC supported audio systems by using the HDMI terminal bearing the text ARC” or eARC/ARC”.

For connection methods, refer to the Connecting an audio system page.

Note

  • The location of the HDMI terminal that supports eARC/ARC varies depending on the model. Refer to the included Setup Guide or Reference Guide.
[71] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar)

Connecting an audio system

See the illustrations below to connect an audio system such as an AV receiver or sound bar.

Note

  • The available terminals depend your model/region/country.

HDMI connection (ARC supported)

  1. Connect the TV and audio system with an HDMI cable.
    Connect to the TV’s HDMI input terminal bearing the text ARC” oreARC/ARC”.
    Illustration of the connection method
    1. AV receiver or sound bar
    2. HDMI cable (not supplied)*

    * We recommend authorised Premium High Speed HDMI Cable(s) bearing the HDMI logo.

  2. Adjusting an audio system

Note

  • For ARC connections, voice recognition performance may degrade (only TVs with a built-in MIC).

HDMI connection (eARC supported)

  1. Connect the external input device and TV with an HDMI cable. Connect the TV and audio system with another HDMI cable.
    Connect the audio system to the TV’s HDMI input terminal bearing the text ARC” oreARC/ARC”.
    Illustration of the connection method
    1. External input device (such as a Blu-ray/DVD recorder)
    2. HDMI cable (not supplied)
    3. AV receiver or sound bar
    4. HDMI cable with Ethernet (not supplied)*

    * We recommend authorised Premium High Speed HDMI Cable(s) bearing the HDMI logo.

  2. Press the 主選單 button, then select [Settings] — [Display & Sound] — [Audio output] — [eARC mode] — [Auto].
  3. Select [Speakers] — [Audio system].
  4. Enable the audio system’s eARC feature.
    Refer to the instruction manual of the device.
  5. Adjusting an audio system

Note

  • You cannot select [eARC mode] if the text-to-speech function for on-screen text within the TV’s accessibility features is enabled.
  • If audio is being output from an eARC supported device while you are watching HDMI input, the TV operates as follows:
    • audio from system sounds and audio responses is not output, and
    • the voice recognition performance of the built-in MIC may degrade (only TVs with a built-in MIC).

Digital optical cable connection

  1. Connect the TV and audio system with a digital optical cable.
    Connect to the audio system’s digital optical input terminal.
    Illustration of the connection method
    1. AV receiver or Sound bar
    2. Optical audio cable (not supplied)
  2. Adjusting an audio system

Hint

  • For more information, please visit the Sony support website.
    Support Site
[72] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar)

Adjusting an audio system

After connecting an audio system to the TV, adjust the TV’s audio output from the audio system.

Adjusting an audio system connected with an HDMI cable or digital optical cable

  1. After connecting the TV to your audio system, press the 主選單 button, then select [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [Audio system].
  2. Turn on the connected audio system, then adjust the volume.
    If you connect a BRAVIA Sync-compatible device with an HDMI connection, you can operate it by simply using the TV’s remote control.

Note

  • You need to configure the [Digital audio out] settings according to your audio system. Press the 主選單 button, then select [Settings] — [Display & Sound] — [Audio output] — [Digital audio out].
  • If the audio system is not compatible with Dolby Digital or DTS, set [Settings] — [Display & Sound] — [Audio output] — [Digital audio out] to [PCM].
  • The [Digital audio out] settings are disabled when using audio signals that are passed through from the HDMI input and using eARC.

Hint

  • If a specific audio system is connected with an HDMI cable, you can adjust the output timing of the picture and sound.
    • Adjusting the AV sync setting
    For details about supported models, refer to the support site.
    • Support Site
[73] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar)

Using the TV as a centre speaker (only models with TV centre speaker mode)

Models with TV centre speaker mode have 中置揚聲器輸入 terminals on the back of the TV.

If [Speakers] is set to [Audio system], you can use the TV speakers as a centre speaker for a home theatre simply by connecting an AV receiver to the 中置揚聲器輸入 terminal of the TV*.

*The TV and AV receiver must be connected by either an HDMI cable or digital optical cable.

Speaker cable connection

Connect the TV and AV receiver with a speaker cable.

Connect the speaker cable to the connection terminal at the back of the TV
  1. AV receiver
  2. Speaker cable (not supplied)

Use a speaker cable (not supplied) to connect the AV receiver to the 中置揚聲器輸入 terminal of the TV.
When connecting, make sure to twist the ends of the speaker cable and insert them into the connection terminals of the TV and AV receiver.

The 中置揚聲器輸入 terminal varies depending on the model. Refer to the figures below when connecting the speaker cable.

*Strip about 10 mm (13/32 inches) of insulation from the speaker cable at each end.

Note

  • To prevent the wires of the speaker cable from touching each other, make sure not to strip too much of the speaker cable.
  • Connect the speaker cable properly so that the polarities (+/-) between the TV and AV receiver match.
[74] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar)

Pass-through audio formats supported with eARC

Confirm that you can pass-through the following audio formats.

  • 7.1 channel linear PCM: 32/44.1/48 kHz 16 bits
  • Dolby Digital
  • Dolby Digital Plus
  • DTS
  • Dolby TrueHD
  • DTS-HD MA
  • Dolby Atmos
  • DTS:X Master Audio
  • MPEG2 - AAC/MPEG4 - AAC

For details, refer to the support page.

  • Support Site
[75] Using the TV with Other Devices

Bluetooth devices

  • Connecting a Bluetooth device
  • Adjusting the AV sync setting
  • Supported Bluetooth profiles
[76] Bluetooth devices | Bluetooth devices

Connecting a Bluetooth device

To pair the TV with a Bluetooth device

Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices such as headphones or speakers.

Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync] in [Settings] — [Display & Sound] — [Audio output].

  1. Turn the Bluetooth device on and put it in pairing mode.
    To put your Bluetooth device in pairing mode, refer to the instruction manual of the device.
  2. Press the 主選單 button, then select [Settings] — [Remotes & Accessories] — [Bluetooth settings] — [Add device] to put the TV in pairing mode.
    A list of available Bluetooth devices will be displayed.
  3. Select the desired device from the list, then follow the on-screen instructions.
    If you are prompted to enter a passcode, refer to the instruction manual of the device.
    After pairing is completed, the device connects to the TV.

To connect to a paired Bluetooth device

  1. Press the 主選單 button, then select [Settings] — [Remotes & Accessories] — [Bluetooth settings].
  2. Select a paired but unconnected device from the list.
  3. Select [Connect].
[77] Bluetooth devices | Bluetooth devices

Adjusting the AV sync setting

If a Bluetooth audio device is connected, there may be a delay between the picture and sound due to the properties of Bluetooth. You can adjust the delay between the picture and sound with the A/V sync setting. (Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices.)

Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync] in [Settings] — [Display & Sound] — [Audio output].

  1. Press the 主選單 button, then select [Settings] — [Display & Sound] — [Audio output] — [A/V sync] — the desired option.

Hint

  • You can also adjust the output timing of the picture and sound if a specific audio system is connected with an HDMI cable. For details about supported models, refer to the support site.
    • Support Site

Note

  • Depending on the connected Bluetooth audio device, the picture and sound may not match even when the [A/V sync] setting is set to [On] or [Auto].
  • To prevent the TV from displaying a black screen immediately after turning it on when a sound bar is connected wirelessly (Bluetooth), set the [A/V sync] setting to [On].
  • If [Picture mode] is set to one of the options below, the output timing of the picture and sound is not adjusted even when the [A/V sync] setting is set to [Auto].
    • [Game]
    • [Graphics]
    • [Photo]
    To adjust [A/V sync] when in any of these modes, select [On].
  • The responsiveness of the TV while playing video games may feel slower due to the [A/V sync] setting adding a delay to the output timing of the picture. For games that are dependant on response time, we do not recommend you use a Bluetooth device and recommend that you use the TV speakers or a sound bar with a wired (HDMI cable/digital optical cable) connection instead.
[78] Bluetooth devices | Bluetooth devices

Supported Bluetooth profiles

The TV supports the following profiles:

  • HID (Human Interface Device Profile)
  • HOGP (HID over GATT Profile)
  • A2DP (Advanced Audio Distribution Profile)*
  • AVRCP (Audio/Video Remote Control Profile)*
  • SPP (Serial Port Profile)

* Available depending on your model/region/country.

A2DP and AVRCP supported models have [A/V sync] in [Settings] — [Display & Sound] — [Audio output].

[79] Using the TV with Other Devices

BRAVIA Sync-compatible devices

  • BRAVIA Sync overview
  • Using features available for BRAVIA Sync-compatible devices
  • Adjusting BRAVIA Sync settings
[80] BRAVIA Sync-compatible devices | BRAVIA Sync-compatible devices

BRAVIA Sync overview

If a BRAVIA Sync-compatible device (e.g., Blu-ray player, AV receiver) is connected with an HDMI cable, you can operate the device with the TV’s remote control.

Illustration of operating a BRAVIA Sync-compatible device
[81] BRAVIA Sync-compatible devices | BRAVIA Sync-compatible devices

Using features available for BRAVIA Sync-compatible devices

The [Sync Menu] is primarily used to operate BRAVIA Sync-compatible devices from the TV.
Press the (Quick Settings) or 快捷窗 button on the remote control, and select [Sync Menu].

If the [Sync Menu] is not displayed, change the items displayed in the [Quick Settings] screen and add the [Sync Menu]. For details, refer to the Using the Quick Settings page.

Blu-ray/DVD player

  • Automatically turns the Blu-ray/DVD player on and switches the input to the Blu-ray/DVD player when you select it from the Home Menu or Sync Menu.
  • Automatically turns the TV on and switches the input to the connected Blu-ray/DVD player when the Blu-ray/DVD player starts to play.
  • Automatically turns the connected Blu-ray/DVD player off when you turn the TV off.
  • Allows operations such as menu operation and playback with the (Up) / (Down) / (Left) / (Right) buttons on the TV remote control.

AV receiver

  • Automatically turns the connected AV receiver on and switches the sound output from the TV speaker to the audio system when you turn the TV on. This function is only available if you have previously used the AV receiver to output the TV’s sound.
  • Automatically switches the sound output to the AV receiver by turning the AV receiver on when the TV is turned on.
  • Automatically turns the connected AV receiver off when you turn the TV off.
  • Adjusts the volume (音量 +/- buttons) and mutes the sound (靜音 button) of the connected AV receiver through the TV’s remote control.

Video camera

  • Automatically turns the TV on and switches the input to the connected video camera when the camera is turned on.
  • Automatically turns the connected video camera off when you turn the TV off.
  • Allows operations such as menu operation and playback with the (Up) / (Down) / (Left) / (Right) buttons on the TV remote control.

Note

  • BRAVIA Sync control” (BRAVIA Sync) is only available for connected BRAVIA Sync-compatible devices that have the BRAVIA Sync logo.
[82] BRAVIA Sync-compatible devices | BRAVIA Sync-compatible devices

Adjusting BRAVIA Sync settings

  1. Turn on the connected device.
  2. To enable [BRAVIA Sync control], press the 主選單 button, then select [Settings] — [Watching TV] — [External inputs] — [BRAVIA Sync settings] — [BRAVIA Sync control].
  3. Activate BRAVIA Sync on the connected device.
    When a specific Sony BRAVIA Sync-compatible device is connected and powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is automatically activated on that device. For details, refer to the instruction manual of the connected device.

Available options

Available options are shown below. (Options vary depending on your model/region/country.)

[Auto devices off]
If disabled, the connected device does not turn off automatically when the TV is turned off.
[Auto TV on]
If disabled, the TV does not turn on automatically when the connected device is turned on.
[BRAVIA Sync device list]
Displays the BRAVIA Sync device list.
[Device control keys]
Allows you to set buttons to control an HDMI connected device.

To use the Sync Menu

  1. Press the (Quick Settings) or 快捷窗 button on the remote control, select the Sync Menu, and select the desired item in the Sync Menu.
    If the [Sync Menu] is not displayed, you will need to change the items displayed in the [Quick Settings] screen and add the [Sync Menu]. For details, refer to the Using the Quick Settings page.

Hint

  • In the following cases, a message is displayed on the TV screen when you select the Sync Menu.
    • An HDMI device is not connected.
    • [BRAVIA Sync control] is disabled.
[83] Using the TV with Other Devices

Viewing pictures in 4K/8K from compatible devices

  • Viewing pictures in 4K resolution
  • Settings for viewing pictures in 4K resolution with higher quality
  • Viewing pictures in 8K resolution (8K models only)
  • Settings for viewing pictures in 8K resolution (8K models only)
[84] Viewing pictures in 4K/8K from compatible devices | Viewing pictures in 4K/8K from compatible devices

Viewing pictures in 4K resolution

You can connect a digital still camera/camcorder that supports HDMI 4K output to HDMI 輸入 of the TV to display high resolution photos stored on the camera. You can also display high resolution photos stored in connected USB devices or your home network. A picture with a 4K or higher resolution can be displayed in 4K resolution (3840×2160).

The availability of this function depends on your region/country.

Illustration of images from various devices displayed on the TV
  1. Digital still camera
  2. Camcorder
  3. USB device
  4. Network device

To view pictures stored on a USB device or network device in 4K resolution

  1. Connect the USB device or network device to the TV.
  2. Press the 主選單 button, select (Apps icon) from the Home menu, then select [Media Player].
    If the supplied remote control has an 應用程式 button, you can press the 應用程式 button.
  3. Select the USB device name or network device name.
  4. Select the folder, and then select the file to play.

To view pictures stored on a digital still camera/camcorder

  1. Connect a digital still camera or camcorder that supports HDMI output to the HDMI 輸入 jack (socket) of the TV, using an HDMI cable.
  2. Press the 輸入選擇 button repeatedly to select the connected device.
  3. Set the connected device to 4K output.
  4. Start playback on the connected device.

To check the supported file formats

  • Supported files and formats

To view pictures in 4K resolution with higher quality

You can set the HDMI signal format to Enhanced format to view pictures in 4K resolution with higher quality.

For information about Enhanced format or changing the settings, refer to the Settings for viewing pictures in 4K resolution with higher quality page.

Note

  • A 3D picture cannot be displayed.
  • If you change the picture by pressing the (Left) / (Right) buttons, it may take a moment for the picture to be displayed.
[85] Viewing pictures in 4K/8K from compatible devices | Viewing pictures in 4K/8K from compatible devices

Settings for viewing pictures in 4K resolution with higher quality

When you display the High-Quality 4K format with the HDMI input, set [HDMI signal format] in [External inputs].

HDMI signal format

To change the HDMI signal format setting, press the 主選單 button, then select [Settings] — [Watching TV] — [External inputs] — [HDMI signal format] — the HDMI input you want to set.

Standard format
Standard HDMI format*1 for normal use.
Enhanced format
High-Quality HDMI format*1*2. Only set when using capable devices.

*1 HDR included.
*2 4K 60p 4:2:0 10 bit, 4:4:4, 4:2:2 etc.

Note

  • The available HDMI signal formats depend on the HDMI 輸入 used.
  • When using Enhanced format, picture and sound may not be output correctly. In this case, connect the device to an HDMI 輸入 that is in [Standard format], or change the HDMI signal format of HDMI 輸入 to [Standard format].
  • Only set to Enhanced format when using compatible devices.
  • When you watch 4K picture with High-Quality, use a Premium High Speed HDMI Cable(s) that supports speeds of 18 Gbps. For details on a Premium High Speed HDMI Cable(s) that supports 18 Gbps, refer to the cable specifications.
[86] Viewing pictures in 4K/8K from compatible devices | Viewing pictures in 4K/8K from compatible devices

Viewing pictures in 8K resolution (8K models only)

You can connect a digital still camera/camcorder that supports HDMI 8K output to HDMI 輸入 4 of the TV to display high resolution photos stored on the camera. You can also display high resolution photos stored in connected USB devices or your home network. A picture with a 8K or higher resolution can be displayed in 8K resolution (7680×4320) (8K models only).
For models that support 8K, [Enhanced format (8K)] is available in [Settings] — [Watching TV] — [External inputs] — [HDMI signal format].

The availability of this function depends on your region/country.

Illustration of images from various devices displayed on the TV
  1. Digital still camera
  2. Camcorder
  3. USB device
  4. Network device

To view pictures stored on a USB device or network device in 8K resolution

  1. Connect the USB device or network device to the TV.
  2. Press the 主選單 button, select (Apps icon) from the Home menu, then select [Media Player].
    If the supplied remote control has an 應用程式 button, you can press the 應用程式 button.
  3. Select the USB device name or network device name.
  4. Select the folder, and then select the file to play.

To view pictures stored on a digital still camera/camcorder

  1. Connect a digital still camera or camcorder that supports HDMI output to the HDMI 輸入 4 jack (socket) of the TV, using an HDMI cable.
  2. Press the 輸入選擇 button repeatedly to select the connected device.
  3. Set the connected device to 8K output.
  4. Start playback on the connected device.

To check the supported file formats

  • Supported files and formats

To view pictures in 8K resolution

You can set the HDMI signal format to [Enhanced format (8K)] to view pictures in 8K resolution.

For information about [Enhanced format (8K)] or changing the settings, refer to the Settings for viewing pictures in 8K resolution (8K models only) page.

Note

  • A 3D picture cannot be displayed.
  • If you change the picture by pressing the (Left) / (Right) buttons, it may take a moment for the picture to be displayed.
[87] Viewing pictures in 4K/8K from compatible devices | Viewing pictures in 4K/8K from compatible devices

Settings for viewing pictures in 8K resolution (8K models only)

When you display the High-Quality 8K format with the HDMI input, set [HDMI signal format] in [External inputs].

HDMI signal format

To change the HDMI signal format setting, press the 主選單 button, then select [Settings] — [Watching TV] — [External inputs] — [HDMI signal format] — the HDMI input you want to set.

HDMI 輸入 4

Standard format
Standard HDMI format*1.
Enhanced format (Dolby Vision)
High-Quality HDMI format*1*2. Only set when using capable devices.
Enhanced format (8K)
High-Quality HDMI format*1*3. Only set when using capable devices.

HDMI 輸入 1/2/3

Standard format
Standard HDMI format*1 for normal use.
Enhanced format
High-Quality HDMI format*1*2. Only set when using capable devices.

*1 HDR included.
*2 4K 60p 4:2:0 10 bit, 4:4:4, 4:2:2 etc.
*3 8K 24/30p 4:2:0 8 bit, 4K 120p 4:2:0 8 bit

Note

  • When using Enhanced format, picture and sound may not be output correctly. In this case, connect the device to an HDMI 輸入 that is in [Standard format], or change the HDMI signal format of HDMI 輸入 to [Standard format].
  • Only set to Enhanced format when using compatible devices.
  • When you watch an 8K picture with High-Quality, use a Premium High Speed HDMI Cable(s) that supports speeds of 18 Gbps. For details on a Premium High Speed HDMI Cable(s) that supports 18 Gbps, refer to the cable specifications.
[88] Using the TV with Other Devices

BRAVIA Connectivity Guide

Descriptions about connecting devices to the TV are also available on the Sony support website. Refer to it as necessary.

  • https://www.sony.net/tv_connectivity_guide/ https://www.sony.net/tv_connectivity_guide/
    QR code for the Sony support website
[89]

Connecting to a Network

  • Connecting to a network using a LAN cable
  • Connecting to a network using a wireless connection
  • Home network features
[90] Connecting to a Network

Connecting to a network using a LAN cable

Connecting to a network using a LAN cable

A wired LAN connection allows you to access the Internet and your home network.

Make sure to connect to the Internet or home network via a router.

Illustration of the connection method
  1. LAN cable
  2. Computer
  3. Router
  4. Modem
  5. Internet
  1. Set up your LAN router.
    For details, refer to the instruction manual of your LAN router, or contact the person who set up the network (network administrator).

Note

  • It is strongly recommended for security purposes to connect your TV to the Internet via a router/modem that includes router functionality. Direct connection of your TV to the Internet may expose your TV to a security threat such as extraction or tampering of content or personal information.
    Contact your service provider or network administrator to confirm your network includes router functionality.
  • The network-related settings that are required may vary depending on the Internet service provider or router. For details, refer to the instruction manuals provided by the Internet service provider or those supplied with the router. You can also contact the person who set up the network (network administrator).
[91] Connecting to a Network

Connecting to a network using a wireless connection

  • Using Wi-Fi to connect the TV to the Internet/Network
  • Using Wi-Fi Direct to connect to the TV (no wireless router required)
[92] Connecting to a network using a wireless connection | Connecting to a network using a wireless connection

Using Wi-Fi to connect the TV to the Internet/Network

The built-in wireless LAN device allows you to access the Internet and enjoy the benefits of networking in a cable-free environment.

Illustration of the connection method
  1. Computer
  2. Wireless router
  3. Modem
  4. Internet
  1. Set up your wireless router.
    For details, refer to the instruction manual of your wireless router, or contact the person who set up the network (network administrator).
  2. Press the 主選單 button, then select [Settings] — [Network & Internet].
  3. Select a network you want to connect to and set the password.
    If your TV can not connect to the Internet/Network, refer to The TV cannot connect to the Internet/Network. page.

To turn off the built-in wireless LAN

  1. To disable [Wi-Fi], press the 主選單 button, then select [Settings] — [Network & Internet] — [Wi-Fi].

Hint

  • For smooth video streaming:
    • Change the setting of your wireless router to a high-speed networking standard such as 802.11n if possible.
      For details on how to change the setting, refer to the instruction manual of your wireless router, or contact the person who set up the network (network administrator).
    • If the above procedure does not deliver any improvement, change the setting of your wireless router to 5GHz, which may help improve the video streaming quality.
    • The 5GHz band may not be supported depending on your region/country. If the 5GHz band is not supported, the TV can only connect to a wireless router using the 2.4GHz band.

Note

  • It is strongly recommended for security purposes to connect your TV to the Internet via a router/modem that includes router functionality. Direct connection of your TV to the Internet may expose your TV to a security threat such as extraction or tampering of content or personal information.
    Contact your service provider or network administrator to confirm your network includes router functionality.
  • The network-related settings that are required may vary depending on the Internet service provider or router. For details, refer to the instruction manuals provided by the Internet service provider or those supplied with the router. You can also contact the person who set up the network (network administrator).
  • If you select the [Show password] option in the password entry screen, the exposed password may be seen by other individuals.
[93] Connecting to a network using a wireless connection | Connecting to a network using a wireless connection

Using Wi-Fi Direct to connect to the TV (no wireless router required)

You can connect a device to the TV wirelessly, without using a wireless router, and then stream videos, photos, and music that is stored on your device directly to the TV.

Illustration of content streaming
  1. Press the 主選單 button, then select [Settings] — [Network & Internet] — [Wi‑Fi Direct] — [Wi‑Fi Direct settings].
  2. Select the TV name displayed on the TV screen with the Wi-Fi Direct device.
    If the device does not support Wi-Fi Direct, select the [Show Network (SSID)/Password].
  3. Operate the Wi-Fi Direct/Wi-Fi device to connect with the TV.
  4. Send content from the Wi-Fi Direct/Wi-Fi device to the TV.
    For details, refer to the instruction manual of the device.

If connection is not successful

When the standby screen for the Wi-Fi Direct setting is displayed, select [Show Network (SSID)/Password] and follow the on-screen instructions to complete the set-up.

To connect another device

Follow the steps above to connect devices. Up to 10 devices can be connected at the same time. To connect another device when 10 devices are already connected, disconnect an unnecessary device, then connect the other device.

To change the name of the TV shown on the connected device

Press the 主選單 button, then select [Settings] — [Device Preferences] — [About] — [Device name].

To list connected devices/deregister devices

Press the 主選單 button, then select [Settings] — [Network & Internet] — [Wi‑Fi Direct] — [Show device list/Delete].

To deregister a device, select the device in the list to delete, then press the (Enter) button. Then, select [Yes] on the confirmation screen.

To deregister all devices, select [Delete all] in the list, then [Yes] in the confirmation display.

[94] Connecting to a Network

Home network features

  • Adjusting home network settings
  • Playing content from a computer
  • Playing content from a media server
[95] Home network features | Home network features

Adjusting home network settings

You can adjust the following home network settings.

To check the server connection

Press the 主選單 button, then select [Settings] — [Network & Internet] — [Home network setup] — [Server diagnostics] — follow the on-screen instructions to perform diagnostics.

To use the renderer function

Press the 主選單 button, then select [Settings] — [Network & Internet] — [Home network setup] — [Renderer] — the desired option.

[Renderer function]
Enable the renderer function.
You can play photo/music/video files in a controller (e.g., digital still camera) on the TV screen by operating the device directly.
[Renderer access control]
  • Select [Automatic access permission] to access the TV automatically when a controller accesses the TV for the first time.
  • Select [Custom settings] to change the access permission settings of each controller.

To use the remote device

Press the 主選單 button, then select [Settings] — [Network & Internet] — [Remote device settings] — the desired option.

[Control remotely]
Enable operation of the TV from a registered device.
[Deregister remote device]
Deregister a device to disable operation of the TV from that device.
[96] Home network features | Home network features

Playing content from a computer

You can enjoy content (photo/music/video files) stored on a network device located in another room, if you connect the TV to a home network via a router.

Illustration of the connection method
  1. Computer (Server)
  2. Router
  3. Modem
  4. Internet
  1. Connect the TV to your home network.
  2. Press the 主選單 button, and select (Apps icon) from the Home menu, then select [Media Player].
    If the supplied remote control has an 應用程式 button, you can press the 應用程式 button.
  3. Select the network device name.
  4. Select the folder, and then select the file to play.

To check the supported file formats

  • Supported files and formats

Note

  • Depending on the file, playback may not be possible even when using the supported formats.
[97] Home network features | Home network features

Playing content from a media server

You can play photo/music/video files in a controller (e.g., digital still camera) on the TV screen by operating the controller directly, if you connect the TV to a home network via a router. The controller should also be renderer-compatible.

Illustration of the connection method
  1. Digital still camera (Controller)
  2. Router
  3. Modem
  4. Internet
  1. Connect the TV to your home network.
  2. Operate the controller to start playing the content on the TV screen.
[98]

Settings

The menus displayed in the TV settings vary depending on your model/region/country.

  • Watching TV Channels and External inputs, etc.
  • Display & Sound Picture, Screen, Sound and Audio output, etc.
  • Network & Internet
  • Accounts & Sign-In Google and Add account, etc.
  • Apps
  • Device Preferences Date & time, Language, Sound, Home screen, Accessibility, Parental controls, LED indicator and Power, etc.
  • Remotes & Accessories Remote control and Bluetooth settings, etc.
  • Timers On timer and Sleep timer, etc.
[99] Settings

Watching TV

  1. Press the 主選單 button, then select [Settings] — [Watching TV] — the desired option.

Available options

[Channels]
Configures the settings related to receiving broadcast programming.
[External inputs]
Configures the settings of the external inputs and BRAVIA Sync.
For details about BRAVIA Sync, refer to BRAVIA Sync-compatible devices.
[100] Settings

Display & Sound

  1. Press the 主選單 button, then select [Settings] — [Display & Sound] — the desired option.

Available options

[Picture]
Configures display settings that adjust the picture quality, such as screen brightness.
To adjust the picture quality to your preferences, refer to the Adjusting the picture quality page.
[Screen]
Adjusts the screen size and position.
[Sound]
Configures settings that adjust the sound.
To adjust the sound quality to your preferences, refer to the Adjusting the sound quality page.
[Audio output]
Configures selection settings related to speakers.
[Expert panel settings](only models equipped with an OLED panel)
Use when setting [Pixel shift] or manually performing [Panel refresh].
For details, refer to OLED panel (only models equipped with an OLED panel).
[101] Settings

Network & Internet

Configures settings for such things as wireless LANs, wired LANs, and home networks.

[102] Settings

Accounts & Sign-In

  1. Press the 主選單 button, then select [Settings] — [Accounts & Sign-In] — the desired option.

Available options

[Google]
Syncs the registered Google account or removes the account.
[Add account]
Adds a Google account. You can add multiple Google accounts and switch between them depending on the app.
[103] Settings

Apps

Allows you to configure or uninstall apps, or clear the cache.

[104] Settings

Device Preferences

  1. Press the 主選單 button, then select [Settings] — [Device Preferences] — the desired option.

Available options

[About]
Displays information about the TV.
[Date & time]
Adjusts the current time.
[Language]
Selects the menu language. The selected menu language will also set the voice recognition language.
[Keyboard]
Configures the settings of the on-screen keyboard.
[Sound]
Configures the [System sounds] setting.
[Storage]
Changes the settings related to data storage.
[Home screen]
Customises channels displayed in the [Home screen] and sorts apps.
[Google Assistant]
Configures the search and ["Ok Google" detection]* settings.
[Screen saver]
Configures the settings of the screen saver.
[Location]
Configures the location settings to obtain the user location.
[Security & restrictions]
Configures restrictions such as preventing children from using specific apps.
[Accessibility]
Configures the settings of accessibility features and services for helping users navigate their devices more easily.
[Reset]
Reverts the TV to the factory default settings.
[Parental controls]
Configures the parental lock settings for restricting usage of items such as [Channels & External inputs], [Apps] and [Screen time].
[LED indicator]
Configures the [Illumination LED] or [Operational response] and [Built-in MIC LED]* settings. (The displayed menu varies depending on the model.)
[Power]
Changes the settings related to power consumption.
[Initial setup]
Sets up the basic features such as network and channels for first time use.
[Retail mode settings]
Enriches the display for shop front use by setting [Demo mode], etc.

* Only TVs with a built-in MIC

[105] Settings

Remotes & Accessories

  1. Press the 主選單 button, then select [Settings] — [Remotes & Accessories] — the desired option.

Available options

[Bluetooth settings]
Setup for registering/deregistering Bluetooth devices.
[Remote control]
Setup for pairing the Voice Remote Control.
[106] Settings

Timers

To set the on timer

On timer automatically turns on the TV at a specific time, such as when a programme that you want to watch comes on. It also allows you to use the TV as an alarm clock.

  1. Press the 主選單 button, and select (Timers icon) — [On timer] — the desired option.

To set the sleep timer

Sleep timer automatically turns off the TV after a preset time.

  1. Press the 主選單 button, and select (Timers icon) — [Sleep timer] — the desired option.

Note

  • When you turn off the TV and turn it on again, [Sleep timer] is reset to [Off].
[107]

Troubleshooting

  • Start here Experiencing trouble? Start here.
  • Picture (quality)/screen
  • Keyboard
  • Broadcast reception
  • Sound
  • Network (Internet/home)/apps
  • Remote control/accessories
  • Power
  • Connected devices
  • LED
[108] Troubleshooting

Start here

  • Self diagnostics
  • Software updates
  • If a full reset (restart) of the TV is required
  • Frequently Asked Questions for Troubleshooting
[109] Start here | Start here

Self diagnostics

Check if the TV is working properly.

    1. Press the 主選單 button, select (Apps icon) from the Home Menu, and select [Help] from the apps list.
      If the supplied remote control has a 說明 button, press the 說明 button.
    2. Select [Status & Diagnostics] — [Self diagnostics].

    Hint

    You can also check the following symptoms in [Status & Diagnostics].

    • [Internet connectivity symptoms]
    • [External device symptoms]
    • [Picture/Sound symptoms]

    If the problem persists, try the following.

    • Reset (restart) the TV. For details, refer to If a full reset (restart) of the TV is required.
    • Check and try Software updates.
    • Support Site
    [110] Start here | Start here

    Software updates

    Sony will provide software updates from time to time in order to enhance functionality and provide users with the latest TV experience. The easiest way to receive software updates is via an internet connection to the TV.

    To check for software updates automatically

    1. Press the 主選單 button, select (Apps icon) from the Home Menu, and select [Help] from the apps list.
      If the supplied remote control has a 說明 button, press the 說明 button.
    2. Enable [Automatically check for update] in [Status & Diagnostics] — [System software update].

    Hint

    • To update the software manually, select [Software update].
    • You can check the BRAVIA notifications or support website for list of changes made by the software update.

    Note

    • When [Automatically check for update] is disabled, the TV cannot receive notifications even when a software update is available.

    Updating software via USB storage device

    If you do not have a network connection, you can also update the software by using a USB storage device. Use your computer to download the latest software from the Sony support website onto a USB storage device. Insert the USB storage device to a USB port on the TV and the software update will start automatically.

    If you will update the TV software by using a USB storage device, you should read the cautions for update by USB storage device on the website.

    For more about the support site, please see the Support Site page.

    [111] Start here | Start here

    If a full reset (restart) of the TV is required

    If you have trouble such as the picture not displaying on the screen or the remote control not working, reset the TV with the following procedure. If the problem persists, try the factory reset procedure below.
    If an external USB device is connected to the TV, disconnect the USB device from the TV before resetting.

    Power Reset

    1. Restart the TV with the remote control.
      Press and continue holding the power button on the remote control for about 5 seconds until the TV restarts (a message shutting down will appear). (Depending on your model/region/country, you can also press and hold the power button on the remote control for about 2 seconds and then select [Restart] from the TV screen.)
      The TV will turn off and restart automatically after about one minute.
    2. Unplug the AC power cord (mains lead).
      If the problem persists after step 1, unplug the TV power cord (mains lead) from the electrical outlet. Then press the power button on the TV, and release it. Wait for 2 minutes, and plug the power cord (mains lead) back into the electrical outlet.

    Hint

    • TV models with 1 button on the TV (power button only) can also be restarted using the power button. Press the power button on the TV to display the operation menu, select [Restart] in the menu, and then press and hold the power button to restart the TV.
    • Your personal settings and data will not be lost after the TV restarts.

    Factory data reset

    If the problem persists after a power reset, try a factory data reset.

    Note

    Performing a factory reset will delete all of the TV’s data and settings (such as Wi-Fi and wired network setting information, Google account and other login information, Google Play and other installed apps).

    1. Press the 主選單 button, then select [Settings] — [Device Preferences] — [Reset] — [Factory data reset].
    2. Select [Erase everything].
      If you have set a PIN code on your TV, you will be prompted to input it when you select [Erase everything].
      After the factory reset process completes successfully, the TV will start the Initial Setup wizard. You must agree to the Google Terms of Service and Google Privacy Policy.
    [112] Start here | Start here

    Frequently Asked Questions for Troubleshooting

    For troubleshooting information, you can also refer to “Frequently Asked Questions” in our support site below.

    • http://www.sony.net/androidtv-faq/
      QR code for the Sony support website
    • http://www.sony.net/androidtv-faq/
    [113] Troubleshooting

    Picture (quality)/screen

    • No colour/Dark picture/Colour is not correct/Picture is too bright.
    • Distorted picture./The screen flickers.
    • The screen suddenly changes to a video you do not recognise while watching TV.
    • There are banners/tickers at the top or bottom of the screen.
    • High resolution HDR pictures are not displayed.
    • A message about an app asking for permission to access a TV function is displayed.
    • OLED panel (only models equipped with an OLED panel)
    [114] Picture (quality)/screen | Picture (quality)/screen

    No colour/Dark picture/Colour is not correct/Picture is too bright.

    • Check the antenna (aerial)/cable connection.
    • Connect the TV to the AC power (mains), and press the power button on the TV or the remote control.
    • Press the 主選單 button, and select [Settings] — [Display & Sound] — [Picture] to make adjustments.
      For details, refer to Adjusting the picture quality page.
    • If you set [Power saving] to [Low] or [High], the black level will be enhanced. Press the 主選單 button, then select [Settings] — [Device Preferences] — [Power] — [Power saving] to [Off] to brighten the screen.

    Note

    • Picture quality depends on the signal and content.
    • The picture quality may improve if you change it in [Picture] under [Settings].
      Press the 主選單 button, and select [Settings] — [Display & Sound] — [Picture][Brightness], and adjust [Brightness] or [Contrast].
    [115] Picture (quality)/screen | Picture (quality)/screen

    Distorted picture./The screen flickers.

    Check the connection and position of the antenna (aerial) and peripheral devices

    • Check the antenna (aerial)/cable connection.
    • Keep the antenna (aerial)/cable away from other connecting cables.
    • When installing an optional device, leave some space between the device and the TV.
    • Make sure that the antenna (aerial) is connected using a high quality 75-ohm coaxial cable.

    Check the [Motion] setting

    • Press the 主選單 button, and select [Settings] — [Display & Sound] — [Picture] — [Motion] — [Motionflow] — [Off].
    • Change the current setting of [Film mode] to [Off].
      Press the 主選單 button, and select [Settings] — [Display & Sound] — [Picture] — [Motion] — [Film mode].
    [116] Picture (quality)/screen | Picture (quality)/screen

    The screen suddenly changes to a video you do not recognise while watching TV.

    In this case, the TV might be in demo mode. Try exiting demo mode.

    • Press the 主選單 button on the remote control and select [Settings] — [Device Preferences] — [Retail mode settings]. Disable [Demo mode] and [Picture reset mode].
    [117] Picture (quality)/screen | Picture (quality)/screen

    There are banners/tickers at the top or bottom of the screen.

    In this case, the TV might be in demo mode. Try exiting demo mode.

    • Press the 主選單 button on the remote control and select [Settings] — [Device Preferences] — [Retail mode settings]. Disable [Demo mode] and [Picture reset mode].
    [118] Picture (quality)/screen | Picture (quality)/screen

    High resolution HDR pictures are not displayed.

    The following are required to watch high resolution HDR pictures such as 4K (50p/60p)*.

    • Connect the 4K (50p/60p)* playable device.
    • Use a Premium High Speed HDMI Cable(s) that supports 18 Gbps.
    • Set [HDMI signal format] to [Enhanced format] by selecting [Settings] — [Watching TV] — [External inputs] — [HDMI signal format] — the HDMI terminal you want to set.
    • Check whether the connected device has the latest settings or firmware.

    * Availability depends on your model/region/country.

    [119] Picture (quality)/screen | Picture (quality)/screen

    A message about an app asking for permission to access a TV function is displayed.

    • Select whether to allow or deny the app access to the displayed function.
    • You can check the list of app permissions categorized by TV function and change permission settings for each app. Press the 主選單 button, select [Settings] — [Apps] — [App permissions] — the desired TV function.
    [120] Picture (quality)/screen | Picture (quality)/screen

    OLED panel (only models equipped with an OLED panel)

    • The screen becomes darker after a certain period of time. (only models equipped with an OLED panel)
    • The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel)
    • You are concerned about an image retention. (only models equipped with an OLED panel)
    • A white line appears on the screen. (only models equipped with an OLED panel)
    [121] OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel)

    The screen becomes darker after a certain period of time. (only models equipped with an OLED panel)

    • If the whole image or part of the image remains still, the screen will gradually become darker to reduce image retention. This is a feature to protect the panel, and is not a malfunction.
    [122] OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel)

    The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel)

    If the TV is turned on, the AC power cord (mains lead) is unplugged, or the ambient temperature falls outside of the range between 10°C and 40°C during the panel refresh, the process will not complete and this message will appear. Start the procedure again from the beginning.

    Hint

    • The panel refresh process takes about an hour to finish.
    [123] OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel)

    You are concerned about an image retention. (only models equipped with an OLED panel)

    If the same image is displayed repeatedly or for long periods of time, image retention may occur. This issue is not a malfunction.

    The TV has two functions, [Pixel shift] and [Panel refresh], that are designed to reduce image retention.
    You can perform a [Panel refresh] when necessary.

    1. Press the 主選單 button, then select [Settings] — [Display & Sound] — [Expert panel settings] — [Panel refresh].

    Hint

    • [Pixel shift] is a feature that helps prevents image retention by automatically moving the image at fixed intervals. Under normal circumstances, keep this option enabled.
    • To reduce image retention, we recommend that you turn off the TV on a daily basis for more than four hours using the remote control or the power button on the TV.

    Note

    • Manually perform panel refresh only when image retention is particularly noticeable. Avoid performing it more than once a year because it may affect the usable life of the panel.
    • Images that include clocks and bright colours easily cause image retention. Avoid displaying these types of images for long periods of time, otherwise image retention may occur.
    [124] OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel)

    A white line appears on the screen. (only models equipped with an OLED panel)

    • The panel refresh feature is running. A white line may be displayed on the screen during the panel refresh. This is not a malfunction of the TV.

    Hint

    • The panel refresh process takes about an hour to finish.
    • A panel refresh can be performed when the room temperature is between 10°C and 40°C. If any of the following occurs during the panel refresh, the process will not finish and a message will be displayed.
      • The room temperature falls outside of this range.
      • The TV is turned on.
      • The power cord is disconnected.
      If the message is displayed, check the temperature of the room, etc.
    [125] Troubleshooting

    Keyboard

    You cannot operate the current screen after the on-screen keyboard is displayed.

    • To return to operation of the screen behind the on-screen keyboard, press the 回上頁 button on the remote control.
    [126] Troubleshooting

    Broadcast reception

    • Check these things first to troubleshoot your TV reception.
    • Block noise or an error message appears and you cannot watch broadcasts.
    • Ghosting or double images appear.
    • Only snow noise or a black picture appears on the screen.
    • There is picture or sound noise when viewing an analogue TV channel.
    • Some channels are blank.
    • Poor reception or poor picture quality with digital broadcasts.
    • You cannot view digital channels.
    [127] Broadcast reception | Broadcast reception

    Check these things first to troubleshoot your TV reception.

    • Make sure that the antenna (aerial) cable is firmly connected to the TV.
      • Make sure that the antenna (aerial) cable is not loose or disconnected.
      • Make sure that the cable or cable connector of antenna (aerial) is not damaged.
    • To watch streaming content, connect the TV to the Internet.

    Hint

    • For more information, please visit the Sony support website.
      Support Site
    [128] Broadcast reception | Broadcast reception

    Block noise or an error message appears and you cannot watch broadcasts.

    • Make sure that the antenna (aerial) cable is connected to the correct ports (at the TV/connected devices/wall).
    • Make sure that the cable is not old or that the inside of the connector is not short-circuited.
    [129] Broadcast reception | Broadcast reception

    Ghosting or double images appear.

    • Check cable or antenna (aerial) connections.
    • Check the antenna (aerial) location and direction.
    • Press the 主選單 button, and select [Settings] — [Display & Sound] — [Picture] — [Motion] — [Motionflow] — [Off].
    [130] Broadcast reception | Broadcast reception

    Only snow noise or a black picture appears on the screen.

    • Check if auto tuning is performed.
    • Check if the antenna (aerial) is broken or bent.
    • Check if the antenna (aerial) has reached the end of its serviceable life (3-5 years for normal use, 1-2 years at a seaside location).
    [131] Broadcast reception | Broadcast reception

    There is picture or sound noise when viewing an analogue TV channel.

    • Check the [Analogue] setting.

      Press the 主選單 button, then select [Settings] — [Watching TV] — [Channels] — [Channel setup] — [Manual tuning] — [Analogue].

      • Perform [Fine tune] to obtain better picture and sound reception. (Option name differs depending on your region/country.)
      • Set [Audio filter] to [Off], [Low] or [High] to improve sound for analogue reception.
    • Make sure that the antenna (aerial) is connected using a high quality 75-ohm coaxial cable.
    • Keep the antenna (aerial) cable away from other connecting cables.
    [132] Broadcast reception | Broadcast reception

    Some channels are blank.

    • The channel is for scrambled/subscription service only. Subscribe to a pay TV service.
    • The channel is used only for data (no picture or sound).
    • Contact the broadcaster for transmission details.
    [133] Broadcast reception | Broadcast reception

    Poor reception or poor picture quality with digital broadcasts.

    • Change the position, direction and angle of the terrestrial television antenna (aerial) to maximise the antenna (aerial) signal level. Make sure that the direction of the antenna (aerial) is not changed unintentionally (such as by wind).
    • If you are using a TV signal booster, adjust its signal gain.
    • If equipment (such as a TV signal distributor) is connected between the antenna (aerial) and the TV, it may affect the TV reception. Directly connect the antenna (aerial) and the TV to check if the reception is improved.
    [134] Broadcast reception | Broadcast reception

    You cannot view digital channels.

    • Ask a local installer if digital transmissions are provided in your area.
    • Upgrade to a higher gain antenna (aerial).
    [135] Troubleshooting

    Sound

    • No sound but good picture.
    • Audio noise.
    • No audio or low audio with a home theatre system.
    • Distorted sound.
    • You want to output sound from both the headphones/Bluetooth audio device/audio system and the TV speakers.
    • You are concerned about a delay between the picture and sound.
    • No TV sounds such as operation sound or audio response.
    • You cannot establish an eARC connection.
    • You cannot use voice search with the built-in MIC (only TVs with a built-in MIC).
    • You can hear a slight noise from the TV speakers (only models with TV centre speaker mode).
    [136] Sound | Sound

    No sound but good picture.

    • Check the antenna (aerial)/cable connection.
    • Connect the TV to the AC power (mains), and press the power button on the TV or the remote control.
    • Check the volume control.
    • Press 靜音 or 音量 + button to cancel muting.
    • Press the (Quick Settings) or 快捷窗 button, then select [Speakers] — [TV speakers].
      Press the 主選單 button, then select [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [TV speakers].
    • If headphones or Bluetooth audio devices are connected, sound is not output from the TV speakers or audio system connected via eARC/ARC. Remove the headphones or disconnect the Bluetooth audio device.
    [137] Sound | Sound

    Audio noise.

    • Make sure that the antenna (aerial) is connected using a high quality 75-ohm coaxial cable.
    • Keep the antenna (aerial) cable away from other connecting cables.
    • To avoid TV interference, make sure to use an undamaged antenna (aerial) cable.
    [138] Sound | Sound

    No audio or low audio with a home theatre system.

    • Press the 主選單 button, then select [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [Audio system].
    • If the audio system is not compatible with Dolby Digital or DTS, set [Settings] — [Display & Sound] — [Audio output] — [Digital audio out] to [PCM].
    • Check if the [Digital audio out volume] setting of the TV is at maximum.

      Press the 主選單 button, then select:
      [Settings] — [Display & Sound] — [Audio output] — [Digital audio out volume]

    • When using HDMI input with Super Audio CD or DVD-Audio, 光纖數位聲音輸出 may not provide an audio signal.
    [139] Sound | Sound

    Distorted sound.

    • Check the antenna (aerial)/cable connection.
    • Keep the antenna (aerial)/cable away from other connecting cables.
    • Keep the TV away from electrical noise sources such as cars, hair-dryers, Wi-Fi units, mobile phones, or optical devices.
    • When installing an optional device, leave some space between the device and TV.
    • Set [Audio filter] to [Low] or [High] to improve sound for analogue reception. ([Audio filter] may not be available depending on your region/country.)
    [140] Sound | Sound

    You want to output sound from both the headphones/Bluetooth audio device/audio system and the TV speakers.

    To output sound from both the headphones/Bluetooth audio device and TV speakers

    The TV cannot output sound from both the headphones or Bluetooth audio device and the TV speakers at the same time.

    To output sound from both an audio system connected via eARC/ARC and TV speakers

    Sound can be output from both an audio system connected to the TV and the TV speakers at the same time by satisfying the following conditions.

    • Connecting the TV and audio system using a digital optical cable
    • Setting [Digital audio out] to [PCM]

    For details about digital optical cable connections, refer to the Connecting an audio system page.

    [141] Sound | Sound

    You are concerned about a delay between the picture and sound.

    If a Bluetooth audio device is connected

    The picture and sound do not match because the sound is delayed due to the properties of Bluetooth. You can adjust the output timing of the picture and sound with the A/V sync setting.

    1. Set [A/V sync] to [Auto] or [On]. Press the 主選單 button, then select [Settings] — [Display & Sound] — [Audio output] — [A/V sync].

    If a specific audio system is connected with an HDMI cable

    You can adjust the output timing of the picture and sound. For details about supported models, refer to the support site.

    • Support Site
    [142] Sound | Sound

    No TV sounds such as operation sound or audio response.

    If the TV is connected via eARC or [Pass through mode] is set to [Auto], TV sounds such as those from remote control operation or voice responses are not output because audio signals from the HDMI input are passed through to the eARC audio system. To output those sounds from the TV, try the following.

    • Stop watching the HDMI input device.
    • Set [eARC mode] to [Off].
      Press the 主選單 button, then select [Settings] — [Display & Sound] — [Audio output] — [eARC mode] — [Off].
    • Set [Pass through mode] to [Off].
      Press the 主選單 button, then select [Settings] — [Display & Sound] — [Audio output] — [Pass through mode] — [Off].
    [143] Sound | Sound

    You cannot establish an eARC connection.

    • [eARC mode] does not work when the text-to-speech function for on-screen text within the TV’s accessibility features is enabled.
    • Connect the audio system to an HDMI cable with Ethernet.
    • Connect the audio system to the TV’s HDMI input terminal bearing the text “ARC”.
    • Configure the settings as follows.
      [Settings] — [Display & Sound] — [Audio output] — [eARC mode] — [Auto]
      [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [Audio system]
    • Enable the audio system’s eARC feature.
    [144] Sound | Sound

    You cannot use voice search with the built-in MIC (only TVs with a built-in MIC).

    The voice recognition performance of the built-in MIC may degrade in the following cases.

    • When eARC features are enabled
    • When a sound bar is connected
    • When [Pass through mode] is set to [Auto]
    [145] Sound | Sound

    You can hear a slight noise from the TV speakers (only models with TV centre speaker mode).

    Models with TV centre speaker mode have a 中置揚聲器輸入 terminal in the back.

    If an AV receiver is not connected to the 中置揚聲器輸入 terminal on the TV, you may hear a slight noise from the TV speakers when [Speakers] is set to [Audio system].

    If you are concerned about the noise, disable the following setting:

    Press the 主選單 button, then select:
    [Settings] — [TV centre speaker mode] in [Display & Sound] — [Audio output].

    [146] Troubleshooting

    Network (Internet/home)/apps

    • The TV cannot connect to the Internet/Network.
    • The picture and/or sound quality from streaming apps is poor.
    • Your TV cannot connect to the server.
    • You can connect to the Internet, but not to certain apps and services.
    [147] Network (Internet/home)/apps | Network (Internet/home)/apps

    The TV cannot connect to the Internet/Network.

    If the wireless network does not connect or disconnects, try the following.

    • Press the 主選單 button and check that the following setting is enabled.
      [Settings] — [Network & Internet] — [Wi-Fi]
    • Check the installation location of the TV and wireless router. Signal condition may be affected by the following:
      • Other wireless devices, microwaves, fluorescent lights, etc., are placed nearby.
      • There are floors or walls between the wireless router and TV.
    • Turn the wireless router off and then on again.
    • If the network name (SSID) of the wireless router to which you want to connect is not displayed, select [Add new network] to enter a network name (SSID).

    If the problem is not resolved even after the procedures above or if you cannot connect even with a wired network, check the status of the network connection.

    Checking the status of the network connection

    1. Press the 主選單 button, then select [Settings] — [Network & Internet] — [Network status] — [Check Connection].
      Check your network connections and/or server’s instruction manual for connection information, or contact the person who set up the network (network administrator).

    Hint

    • The solution varies depending on the network status check. For solutions based on each issue, see “Frequently Asked Questions” on the Sony Support Site.

    Note

    • If the LAN cable is connected to an active server and the TV has acquired an IP address, check your server’s connections and configurations.

      Press the 主選單 button, then select [Settings] — [Network & Internet] — [Network status].

    [148] Network (Internet/home)/apps | Network (Internet/home)/apps

    The picture and/or sound quality from streaming apps is poor.

    • Quality depends on the original video provided by the video content provider and your connection bandwidth.
    • To enjoy watching Internet streaming videos, a network with a fast and stable line speed is necessary. In general, speeds that resemble the following are necessary:
      • Streaming standard definition (SD) Internet video: 2.5 Mbps
      • Streaming high definition (HD) Internet video: 10 Mbps
      • Streaming Ultra HD (4K) Internet video: 25 Mbps
    • The wireless network connection quality varies depending on the distance or obstacles (e.g., wall) between the TV and the wireless router, environmental interference, and the quality of the wireless router. In this case, use a wired connection for the Internet, or try the 5GHz band.
    • The 5GHz band may not be supported depending on your region/country. If the 5GHz band is not supported, the TV can only connect to a wireless router using the 2.4GHz band.
    • When using a wireless network, keep wireless devices close together or avoid obstacles.
    • Keep devices that emit RF interference (such as microwaves) away from the TV and wireless router, or turn off such devices.
    • Audio is not output for videos without audio.

    Hint

    • For more information, please visit the Sony support website.
      Support Site
    [149] Network (Internet/home)/apps | Network (Internet/home)/apps

    Your TV cannot connect to the server.

    • Check the LAN cable or wireless connection to your server and your TV.
    • Check if your network is properly configured on your TV.
    • Check your LAN cable/wireless connection or your server. The TV may have lost connection with the server.
    • Perform [Server diagnostics] to check if your media server is communicating properly with the TV. Press the 主選單 button, then select [Settings] — [Network & Internet] — [Home network setup] — [Server diagnostics].
    [150] Network (Internet/home)/apps | Network (Internet/home)/apps

    You can connect to the Internet, but not to certain apps and services.

    • The date and time settings of this TV may be incorrect. Depending on certain apps and services, you may not be able to connect to those apps and services if the time is incorrect.
      If the time is incorrect, press the 主選單 button, then select [Settings] — enable [Automatic date & time] in [Device Preferences] — [Date & time].
    • Check that the LAN cable and AC power cord (mains lead) of the router/modem* has been properly connected.
      * Your router/modem must first be setup to connect to the Internet. Contact your Internet service provider for router/modem settings.
    • Try using apps later. The app content provider’s server may be out of service.

    Hint

    • For more information, please visit the Sony support website.
      Support Site
    [151] Troubleshooting

    Remote control/accessories

    • The remote control does not operate.
    • You want to disable the remote control backlight. (only remote controls that feature backlight)
    [152] Remote control/accessories | Remote control/accessories

    The remote control does not operate.

    Check if the TV is working properly

    • Press the power button on the TV to determine if the problem is with the remote control or not. For the location of the power button, refer to the Reference Guide supplied with the TV.
    • If the TV is not working, try resetting it.
      If a full reset (restart) of the TV is required

    Check if the remote control is working properly

    • Point the remote control at the remote control sensor located at the front of the TV.
    • Keep the remote control sensor area clear from obstacles.
    • Fluorescent light can interfere with remote control operation; try turning off any fluorescent light.
    • Check that the orientation of each battery matches the positive (+) and negative (-) symbols in the battery compartment.
    • Battery power may be low. Remove the remote control cover and replace the batteries with new ones.
      • Sliding type
        Illustration of how to remove the remote control cover
      • Push-release type
        Illustration of how to remove the remote control cover

    Note

    • Remote controls with a MIC button are connected to the TV using Bluetooth. Radio interference may occur in the following situations and cause issues such as poor operation of microphone or remote control because Bluetooth radio waves use the same frequency as radio waves emitted from microwaves and wireless LANs (IEEE802.11b/g/n).
      • There are people or obstacles (such as metal objects or walls) between the TV and remote control.
      • A microwave is being used nearby
      • There is a wireless LAN access point nearby
      • The TV and remote control are unpaired
      In these cases, try the following solutions.
      • Use the remote control closer to the TV
      • Remove obstacles between the TV and remote control
      • Use the remote control when a microwave is not in use
      • Turn off other Bluetooth devices
      • Check the TV’s Bluetooth setting and turn it on and off
        Press the 主選單 button and select the following in order.
        If [Settings] — [Remotes & Accessories] — [Bluetooth settings] — [Bluetooth] is disabled, enable it. If it is enabled, disable and then enable it again.
      • Set wireless LAN access points and microwaves at least 10 m away from the TV
      • If the 5 GHz band (IEEE802.11a) is available in the wireless LAN, connect to the 5 GHz band
      • Pair the remote control again
        Press the 主選單 button and select the following in order.
        [Settings] — [Remotes & Accessories] — [Remote control] — [Connect via Bluetooth] — [Connect a new remote] — follow the on-screen instructions to reconnect the remote control.
        If you cannot operate the TV with the supplied remote control, select the above in order until [Connect a new remote] using another Sony TV's remote control, and then try connecting again with the supplied remote control.
    • Depending on your model, a Bluetooth remote control is supplied and already paired with the TV. At the time of shipment, the supplied paired remote control cannot be used to operate other TVs. When checking remote control operation, use with the TV with which the remote control was supplied.

    Reset the remote control

    If the remote control does not operate correctly due to poor battery contact or static electricity, the problem may be resolved by resetting the remote control.

    1. Remove the batteries from the remote control.
    2. Press the power button on the remote control for three seconds.
    3. Install new batteries into the remote control.

    If the problem persists, refer to If a full reset (restart) of the TV is required and Frequently Asked Questions for Troubleshooting pages.

    Note

    • When you unplug the TV and plug it in again, the TV may not be able to turn on for a while, even if you press the power button on the remote control or the TV. This is because it takes time to initialise the system. Wait for about 10 to 20 seconds, then try again.
    [153] Remote control/accessories | Remote control/accessories

    You want to disable the remote control backlight. (only remote controls that feature backlight)

    You can turn off the remote control backlight.

    1. Press and hold the 音量 - button and 主選單 button on the remote control at the same time for 2 seconds.
      Release when the MIC LED on the remote control lights up twice.
      To enable the remote control backlight again, perform the procedure above.
    [154] Troubleshooting

    Power

    • The TV cannot be turned off using the remote control.
    • The TV turns off automatically.
    • The TV turns on automatically.
    • After turning on the TV, it turns off immediately. (only models equipped with an OLED panel)
    • The TV does not turn on.
    [155] Power | Power

    The TV cannot be turned off using the remote control.

    The batteries in the remote control may be depleted. Replace them with new ones or turn off the TV using the power button on the TV.
    You can press and hold the power button on the TV to turn it off.

    Note

    • The location of the power button on the TV varies depending on your model/country/region. For the location of the button, refer to the Reference Guide (booklet) included with the TV.
      Example of model with the power button under the LED

    Hint

    • For TV models with 1 button on the TV (power button only), you can press the power button on the TV to display the operation menu and adjust the volume or change channels.
    • When the battery level of the remote control is low, you will see a notification on the HOME menu.
    [156] Power | Power

    The TV turns off automatically.

    • The screen may have been turned off due to [Sleep timer] settings.
    • Check the [Duration] setting of [On timer].
    • Check if [Idle TV standby] in [Power] is activated.
    • The screen may have been turned off due to [Screen saver] settings.
    [157] Power | Power

    The TV turns on automatically.

    • Check if the [On timer] is activated.
    • Disable the [Auto TV on] setting in [BRAVIA Sync settings].
    [158] Power | Power

    After turning on the TV, it turns off immediately. (only models equipped with an OLED panel)

    In this case, the TV might be in picture reset mode. When picture reset mode is enabled, the TV turns off for about 10 minutes after it is turned on, and then turns on again to reduce image retention. This is not a malfunction of the TV.

    Turn on the TV again using the remote control and disable picture reset mode.

    • Press the 主選單 button on the remote control and select [Settings] — [Device Preferences] — [Retail mode settings]. Disable [Picture reset mode].
    [159] Power | Power

    The TV does not turn on.

    Perform the procedures in the order below until the problem is solved.

    1. Check if the TV turns on with the remote control.

    Point the remote control at the sensor on the front of the TV and press the power button on the remote control.
    Check if the TV turns on.
    If the TV does not turn on, try resetting (restarting) the TV.

    • If a full reset (restart) of the TV is required

    2. Check if the TV turns on with the power button on the TV.

    Press the power button on the TV and check if the TV turns on.
    For the location of the power button, refer to the Reference Guide.
    If the TV turns on with this procedure, there may be a problem with the remote control. Refer to the following topic.

    • The remote control does not operate.

    3. Unplug the AC power cord (mains lead).

    Unplug the TV power cord (mains lead) from the electrical outlet. Then press the power button on the TV and wait for 2 minutes, and plug the power cord (mains lead) back into the electrical outlet.

    Hint

    • When you unplug the TV and plug it in again, the TV may not be able to turn on for a while, even if you press the power button on the remote control or TV. This is because it takes time to initialise the system. Wait for about 10 to 20 seconds, then try again.
    [160] Troubleshooting

    Connected devices

    • No picture from a connected device.
    • You cannot select a connected device in the Home Menu.
    • Certain programmes on digital sources display a loss of detail.
    • Photo images or folders take time to display.
    • You cannot find a connected BRAVIA Sync HDMI device.
    • You cannot turn off the TV box using the TV's remote control.
    • An external device (such as a TV box) cannot be controlled via the IR Blaster or the TV's remote control. (IR Blaster compatible models or TV box control compatible models only)
    • Some media files in the USB device or server are not displayed.
    • Operation cuts out, or a device does not work.
    • Some paid content cannot be played.
    [161] Connected devices | Connected devices

    No picture from a connected device.

    • Turn the connected device on.
    • Check the cable connection between the device and TV.
    • Press the 輸入選擇 button to display the list of inputs, then select the desired input.
    • Correctly insert the USB device.
    • Make sure that the USB device has been properly formatted.
    • Operation is not guaranteed for all USB devices. Also, operations differ depending on the USB device features or the video files being played.
    • Change the HDMI signal format of the HDMI input that does not display a picture to standard format. Press the 主選單 button, then select [Settings] — [Watching TV] — [External inputs] — [HDMI signal format] — the HDMI input you want to set.
    [162] Connected devices | Connected devices

    You cannot select a connected device in the Home Menu.

    • Check the cable connection.
    [163] Connected devices | Connected devices

    Certain programmes on digital sources display a loss of detail.

    • Less detail than usual or artifacts (small blocks, dots or pixelation) may appear on the screen, due to the digital compression of the source content used by certain digital broadcasts and DVDs. The degree of visible artifacts depends on the clarity and resolution of the TV.
    [164] Connected devices | Connected devices

    Photo images or folders take time to display.

    • Depending on the image dimension, file size, and number of files in a folder, some photo images or folders take time to display.
    • Each time a USB device is connected to the TV, it may take up to a couple of minutes for the photos to display.
    [165] Connected devices | Connected devices

    You cannot find a connected BRAVIA Sync HDMI device.

    • Check that your device is BRAVIA Sync-compatible.
    • Make sure that [Control for HDMI] is set up on the BRAVIA Sync-compatible device and [BRAVIA Sync settings] — [BRAVIA Sync control] is set up on the TV.
    [166] Connected devices | Connected devices

    You cannot turn off the TV box using the TV's remote control.

    IR Blaster compatible models or TV Box control compatible models have [TV box setup] in [Settings] — [Watching TV] — [External inputs].

    • Press the 電視 button, then select [Remote control] — [Power (STB)].
    [167] Connected devices | Connected devices

    An external device (such as a TV box) cannot be controlled via the IR Blaster or the TV's remote control. (IR Blaster compatible models or TV box control compatible models only)

    IR Blaster compatible models or TV box control compatible models have [TV box setup] in [Settings] — [Watching TV] — [External inputs].

    • (IR Blaster compatible models) Make sure that the IR Blaster is correctly set up and the IR transmitter is located near the IR receiver of the external device.
    • Make sure that your TV supports the external device.
    • If you press and hold a button on the remote control, the operation may not work. Instead, try pressing the button repeatedly.
    • Depending on the external devices, some buttons may not work.
    • (IR Blaster compatible models) The IR Blaster may not be correctly setup. To set the IR Blaster, press the 主選單 button, then select [Settings] — [Watching TV] — [External inputs] — [TV box setup].
    [168] Connected devices | Connected devices

    Some media files in the USB device or server are not displayed.

    • Unsupported files may not be displayed.
    • All the folders/files may not be displayed depending on the system status.
    [169] Connected devices | Connected devices

    Operation cuts out, or a device does not work.

    • Check if the device is turned on.
    • Replace the batteries of the device.
    • Re-register the device.
    • Bluetooth devices use the 2.4GHz band, therefore communication speed may deteriorate or cut out occasionally due to wireless LAN interference.
      If household electric appliances (e.g., microwaves or mobile devices) are placed nearby, radio wave interference is more likely to happen.
    • The TV or device may not work on a metal rack due to wireless communication interference.
    • For usable communication distances between the TV and other devices, refer to the instruction manuals of the devices.
    • When multiple Bluetooth devices are connected to the TV, the quality of Bluetooth communication may deteriorate.
    [170] Connected devices | Connected devices

    Some paid content cannot be played.

    • The source device needs to meet HDCP (High-bandwidth Digital Content Protection) 2.0/2.1/2.2 standards.
      Some pay contents may not be displayed via a source device which does not meet HDCP 2.0/2.1/2.2 standards.
    [171] Troubleshooting

    LED

    • The illumination LED sometimes lights up. (only TVs with an illumination LED)
    • You want to disable the LED so that it does not light up or blink.
    • The illumination LED/Operational response LED blinks in red.
    [172] LED | LED

    The illumination LED sometimes lights up. (only TVs with an illumination LED)

    Models with an illumination LED have [Illumination LED] in [Settings] — [Device Preferences] — [LED indicator].

    The illumination LED lights up at various times such as during software updates using a USB storage device .

    Refer to How the LED lights up for details.

    [173] LED | LED

    You want to disable the LED so that it does not light up or blink.

    You can use the settings below to turn off the LED.

    To turn off the illumination LED/Operational response LED (white LED)

    Press the 主選單 button, then select [Settings] — [Device Preferences] — [LED indicator] — set [Illumination LED] to [Off], or disable [Operational response].

    To turn off the built-in MIC LED/Operational response LED (amber LED) (only TVs with a built-in MIC)

    In [Settings] — [Device Preferences] — [LED indicator], disable [Built-in MIC LED].

    Hint

    • If the voice function LED lights up in amber when the TV is turned on, you can turn it off. (Only TV series Z8H/X9500H with a built-in MIC)
      For details, please visit the support website below.
      https://www.sony.net/tv_mic_led/https://www.sony.net/tv_mic_led/
      QR code for the support website

    Note

    • The LED that lights up and blinks when “Ok Google” is detected and communication with the server is in progress cannot be set so that it does not light up. (only TVs with a built-in MIC)
    • Even if the [Illumination LED] is set to [Off], the illumination LED will lights up from when “Ok Google” is detected. (only TVs with the illumination LED/built-in MIC)
    • We recommend that you do not change this setting under normal circumstances because you will be unable to identify whether the TV is on or off, or a timer is set. (only TVs with the illumination LED)
    [174] LED | LED

    The illumination LED/Operational response LED blinks in red.

    Count how many times it flashes (interval time is three seconds).
    Reboot the TV by disconnecting the AC power cord from the TV for two minutes, then turn on the TV.
    If the problem persists, disconnect the AC power cord, and contact Sony Customer Support with the number of times the Illumination LED/Operational response LED flashes.

    [175]

    Index

    TV programmes

    • 節目指南
    • Channel setup
    • Parental lock

    Picture/display

    • Picture-in-picture
    • 4K/8K pictures
    • HOME menu
    • Picture
    • Date & time
    • Language
    • Expert panel settings
    • Pixel shift
    • Panel refresh

    Sound/voice

    • Voice search, using
    • Sound

      Remote control

      • Remote control, using
      • Voice search
      • 主選單
      • Quick Settings
      • Inputs
      • 同步選單

      Connections

      • Bluetooth
      • Google Cast
      • BRAVIA Sync
      • Internet

        External devices

        • Blu-ray/DVD players, connecting
        • USB memory devices, etc.
        • Computers
        • Digital cameras, camcorders
        • Audio systems

        Apps

        • Moving to USB memory devices
        • Google Play Store
        • YouTube™
        • Netflix

        File playback

        • Computers
        • Supported files and formats
        • Digital cameras, camcorders

        Other

        • Restart
        • System software update