Print

Wi-Fi network not found or distorted

  • Microwave ovens, DECT phones or other Wi-Fi 802.11b/g/n devices in your proximity might disturb the wireless network.
  • Make sure that the firewalls in your network allow access to the TV's wireless connection.
  • If the wireless network does not work properly in your home, try the wired network installation.

Internet does not work

  • If the connection to the router is OK, check the router connection to the Internet.
  • Your router (broadband router) may be incorrectly setup to connect to your Internet service provider (such as an incorrect PPPoE setting). To setup your router correctly, refer to the router's instruction manual or website, or consult the router's manufacturer. If you are uncertain about the setup information of your provider (such as your account name and password), consult your provider.
  • The TV may also be unable to connect to the Internet if the time on your TV is incorrect. Please check the time settings.

The PC and Internet connection are slow

  • Look in your wireless router's user manual for information on indoor range, transfer rate and other factors of signal quality.
  • Use a high-speed (broadband) Internet connection for your router.

DHCP

  • If the connection fails, you can check the DHCP (Dynamic Host Configuration Protocol) setting of the router. DHCP should be switched on.