Troubleshooting


What should I do if black bars appear along the top, bottom, and sides of the computer screen or an external display when I display images?

  • Change the resolution (size) of the screen image. [Details]

  • If you are displaying images on an external display, such as a TV, connected to your VAIO computer with an HDMI cable (not supplied), adjust the screen resolution in the HDMI output resolution settings. [Details]