Troubleshooting

What should I do if I cannot use the wireless LAN function?

  • Make sure that the switch next to Wireless LAN or Wi-Fi is toggled to On in the VAIO Smart Network window.

  • To use the wireless LAN function on your VAIO computer, you need to set up the function.
    Check the wireless LAN settings of the computer. [Details]

  • If connection utility software supplied with a third-party wireless LAN product is installed, uninstall it.
    If connection utility software is installed, Windows may fail to configure the wireless LAN settings. Be sure to take a note of your settings, (such as security keys) before uninstalling.