Troubleshooting

What should I do if I cannot create Recovery Media?

  • Try the suggestions below:

  • Download and install the latest updates using VAIO Update.

  • Restart your VAIO computer. And then, try to create Recovery Media again.

  • If an AC adapter is supplied with an external optical disc drive, plug the AC adapter into a power source.

  • Try other reliable media.

  • If the problem persists, visit the VAIO online support website for further assistance.