Troubleshooting

What should I do if my VAIO computer does not recognize a USB HDD device (for recording)?
<TV tuner board installed models>

  • Check the USB HDD device as follows.

  • Connection to the MONITOR ONLY USB port is firm.

  • Power supply is turned on.

  • The device is registered to your VAIO computer. If the USB HDD device is not registered, register the device. [Details]

  • Connect the USB HDD device directly without using a hub.

  • Check the status of the USB HDD device as follows. Press the HOME button on the remote, select (Settings), System Settings, Recording Set-up, HDD Performance check, then you can check the USB HDD device status.