What do I do when the speaker is not responding to any voice commands?

  • Make sure that your wireless speaker is connected to your network.

  • Depending on the location of your wireless speaker, the ambient conditions may prevent the speaker from detecting the voice command. Avoid placing the speaker in a noisy place or a place that is exposed to strong winds or echoes (sound reflections).

  • Make sure that the built-in microphones are not blocked.

  • Instead of giving the voice command, try performing the equivalent touch-free gesture.

  • You may have given the voice command too quickly for your wireless speaker to detect. Try talking to the speaker a little more slowly.

  • The built-in microphones of your wireless speaker may be disabled. Press the(microphone off) button.