Digital Music PlayerNW-E393/E394/E395

Your Walkman does not operate or the power does not turn on.

  • If you transfer a lot of content such as music to your Walkman at once, it will take time to build the database on the Walkman. Therefore, it will take more than 1 minute until the Walkman becomes operable again after you disconnect the Walkman from your computer.
  • If the HOLD switch is set to the HOLD position, slide the switch to the opposite position.
  • If your Walkman contains moisture condensation, wait a few hours to let the Walkman dry out.
  • If the remaining battery power is low or insufficient, charge the battery.
  • You cannot operate your Walkman while it is connected to a computer. Disconnect the Walkman from the computer.
  • If your Walkman still does not operate after charging the battery, press the RESTART button with a pen or a paper clip, etc., to restart the Walkman.
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