Your Walkman is not recognized by Music Center for PC.
- Your Walkman may not be recognized by the computer. Disconnect the Walkman from the computer, and then reconnect it.
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The software may have failed to install correctly. Use the installer to re-install the software. The imported data will remain untouched.
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If the remedies above do not solve the problem, press and hold the
button for about 10 seconds to restart your Walkman, and then connect again via USB.