WALKMANNWZ-F886/F887

Sound is distorted or broken when a Bluetooth connection is made.

  • A device using the 2.4 GHz frequency, such as a wireless LAN device, cordless telephone, or microwave oven, may disturb the Bluetooth connection. Use your Walkman and connected Bluetooth audio device away from these electronic devices.

  • Bluetooth communication is obstructed by, for example, metal, walls or people. Remove any obstructions or change the location to enable proper communication.

  • The stability of communication depends on the bit rate setting and the usage environment.

    The following measures may improve the connection status.

    • Place your Walkman and the Bluetooth device close to each other.
    • Set [Wireless playback quality] to [Prioritize connection].
    • Turn off the Wi-Fi function.