Operation

• Your “WALKMAN” does not operate or the power does not turn on.

• Your “WALKMAN” does not work properly.

• Your “WALKMAN” power turns off or on automatically.

• Cannot unlock the screen lock.

• The touch screen does not operate properly.

• A drink (water, coffee, etc.) was spilled on your “WALKMAN,” or the “WALKMAN” was washed in the washing machine.

• The earbuds supplied with the headphones are missing.

• I want to backup the content saved on my “WALKMAN.”

• Cannot get my current position using the GPS.

• An application does not start.

• I want to find the product name (model name) of my “WALKMAN.”

• An alarm (beep) is heard and the message [Check the volume level] is displayed.