WALKMANNWZ-ZX1

Cannot charge the “WALKMAN.”

  • Charge the battery within the ambient temperature range of 5 °C to 35 °C.

  • You need to turn the computer power on in order to charge your Walkman. Check whether the computer is in standby (sleep) or hibernation status.

  • Check that the USB cable is properly connected to the USB connector on your computer.

  • There may be bad electrical contact in the connector. Remove and then reconnect the USB cable.

  • Use the supplied USB cable.

  • Your Walkman may not be able to connect properly to your computer when using a USB hub. Connect the Walkman directly to the USB connector on your computer.

  • Check whether the operating system and operating system version installed on the computer are compatible with your Walkman.

  • The battery may have deteriorated if you have not used your Walkman for more than a year. Contact your nearest Sony dealer.

  • If the remedies above do not solve the problem, press and hold the button for about 8 seconds or press the RESET button with a pen or paper clip, etc. to reset your Walkman, and then connect again using USB.
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