WALKMANNWZ-ZX1

Your “WALKMAN” is not recognized by Media Go.

  • Your Walkman may not be recognized by the computer. Remove and then reconnect the USB cable.
  • The software may have failed to install correctly. Use the installer to re-install the software. The imported data will remain untouched.

  • The USB connection may be off. Drag the status bar, tap [Turn on USB storage] in the notification panel and then tap [Turn on USB storage] - [OK].
  • USB debugging may be enabled. Depending on the device and software, your Walkman may not be recognized when USB debugging is enabled. Tap - [Settings] - [ Developer options] - [USB debugging] and remove the checkmark.
  • If the remedies above do not solve the problem, press and hold the button for about 8 seconds or press the RESET button with a pen or paper clip, etc. to reset your Walkman, and then connect again using USB.